Fishbox.comReviews of fishbox.com

Response from Fishbox.comOct 23, 2026

Leonardo, we're sorry to hear that your experience with Fishbox didn't meet your expectations. We appreciate you sharing your concerns and would like to clarify a few things. The initial questionnaire helps us better understand anglers' preferences, interests, and what they expect from a fishing app. This information allows us to continuously improve Fishbox and focus on the features our users find most valuable. We'd also like to clarify that completing the questionnaire does not require you to purchase a subscription. After finishing the quiz, you'll see an optional subscription offer, which you can simply skip if you prefer not to upgrade. You're always free to choose whether to try Premium through a trial, purchase a subscription, or continue using Fishbox for free. There's no obligation to pay to access the app. Our free version includes essential features such as fishing forecasts, weather conditions, solunar data, fishing spots, and more. Premium simply unlocks additional, advanced tools for those who want them. Fishbox brings together a wide range of fishing tools and licensed data in one place. To support this, we invest in trusted third-party services while continuously reviewing and improving the information ourselves. This ongoing work is one of the reasons certain advanced features are included with Premium. We're always striving to maintain a fair balance and make Fishbox valuable for both free and Premium users. We truly hope this helps clarify how Fishbox works and that you'll give the free version a chance! 🎣 If you have any questions or need assistance accessing the app's features, please reach out anytime via in-app chat or at [email protected]. We'll be happy to help!

Response from Fishbox.comOct 12, 2026

James, we're truly sorry to hear that Fishbox has repeatedly let you down when planning your fishing trips. We understand how frustrating it must be to prepare for a day on the water based on a promising forecast, only to see it change by the time you arrive. Our fishing forecasts are based on multiple environmental factors, including weather conditions, atmospheric pressure, and other data that can change throughout the day. That's why the bite rating is updated regularly to reflect the latest conditions. However, we completely understand that these changes can make planning difficult, especially when you're trying to decide in advance when to go fishing. We're continuously working to improve the accuracy, consistency, and usefulness of our forecasts, and your feedback highlights an area where we need to do better. We'd really appreciate the opportunity to look into your experience more closely. Please feel free to reach out via in-app chat or at [email protected] with the locations where you've noticed these changes. We'd be happy to investigate and do our best to help improve your experience with Fishbox.

Response from Fishbox.comOct 7, 2026

Rob, we’re genuinely sorry to see that Fishbox still hasn’t met your expectations. We remember your previous feedback and really appreciate that you’ve continued to share your experience with us. We understand both concerns you’ve raised. Coverage and the amount of available data can vary depending on the body of water, particularly for smaller lakes, and expanding the accuracy and depth of our local fishing information is something we’re continuously working on. Regarding the fishing forecast, it analyzes many environmental factors that can influence fish activity, but real conditions and results on the water can still vary. We understand that during your multi-day trip, the forecast didn’t reflect the fishing experience you actually had, and we’re sorry it wasn’t useful to you in the way you expected. Our team continues to improve Fishbox, including our forecasts, maps, fishing spots, and local coverage. Your detailed feedback gives us real examples of where we still need to do better. We’d really like to stay in touch and hopefully give you a better experience with Fishbox in the future. If you’re willing to share any additional details, you can always reach us via in-app chat or at [email protected].

Response from Fishbox.comSep 2, 2026

Nicholas, thank you for taking the time to share such detailed and positive feedback about Fishbox! 🎣 We’re really happy to hear that you’ve found so much value in the app and its features. We did notice that your rating doesn’t quite seem to match the experience described in your review, so we’d genuinely love to understand if there’s something that disappointed you or that we could do better. Please feel free to share more with us here or reach out anytime via in-app chat or at [email protected]. Your feedback would be incredibly helpful to our team!

Response from Fishbox.comJul 6, 2026

We're sorry to hear that your experience didn't match your expectations, Jakob. The features shown in our App Store listing are available in Fishbox, but some of them depend on your region and the selected map location. We'd really like to understand what you were expecting to see and what was missing in your case. We also wanted to let you know that one of our most requested features — fish species information for fishing spots — will be released very soon. We truly hope you'll give Fishbox another chance, explore the new update, and let us know what you think. If you haven't already contacted our support team, please reach out to us via in-app chat or at [email protected]. We'll be happy to review your account, explain how the features work, investigate whether something wasn't working as intended, and hear any suggestions you may have. Your feedback plays a big role in helping us make Fishbox better for everyone. 🎣

Response from Fishbox.comJul 6, 2026

Bea, we're truly sorry to hear about your experience and understand how frustrating this must have been. Fishbox uses data from anglers and external providers, and we're continuously working to verify locations, improve accuracy, and better identify access restrictions. We’d really like to review the specific spots you visited and investigate the issue. We also want to share that major improvements are coming soon. We’re preparing one of our most requested features — fish species information for fishing spots — and we’re also updating and improving the map and spot data so the information is as accurate and useful as possible. We truly hope you’ll have a chance to explore these changes and that they’ll help improve your overall impression of Fishbox. If you haven’t already contacted our support team, please reach out via in-app chat or at [email protected] and share the locations you checked. We’ll be happy to review them and hear any additional feedback or suggestions you may have.

Response from Fishbox.comJun 1, 2026

Jo, we're sorry to hear that this was your impression of Fishbox. Please note that the quiz is designed to help us better understand anglers and improve the app over time. All subscription details, pricing, and trial terms are shown before purchase. The trial can be canceled at any time before it ends, and no renewal charge will occur after cancellation. It's also worth noting that the free version includes many useful features, such as today's fishing forecast, weather conditions, solunar data, fishing spots, community catches, and more. You can continue with the free version or choose Premium for additional tools and insights. If you experienced any issues with your subscription or have questions about how it works, please reach out via in-app chat or at [email protected]. We'll be happy to review your case and help find the best solution.

Response from Fishbox.comMay 15, 2026

Ronel, we’re truly sorry for the frustration and inconvenience this situation has caused. We completely understand how concerning unexpected charges or charge attempts can feel. Please kindly note that purchases and subscriptions cannot be authorized automatically without entering payment details and confirming the purchase steps manually. Also, all subscription terms, pricing, and renewal conditions are shown before subscribing so the information is clear and transparent for users. If there is an active charge or renewal attempt, it means there is an active subscription associated with the payment method used. Subscriptions can also be managed or canceled anytime directly through your profile in the app. We were able to locate your support ticket in our system, and our team is already handling the situation with you directly. Please reach out via in-app chat or at [email protected] anytime — we’ll continue doing our best to help find the best possible solution for you.