Decent software, terrible client service experience
Don't like leaving reviews but, my Fiscal.ai experience made this necessary to help future users.
The client portal makes cancelling the subscription extremely difficult (does not process correctly). You will be charged for an additional cycle if you do not reach out directly to customer support.
Response from Fiscal.aiJan 7, 2026
Hi George, thank you for taking the time to write a review, and I'd like to personally apologize for the unpleasant experience you've had.
Could you please let me know which email address was used to create your account? I'd be happy to see what we can do to make things right in this instance.
Your feedback regarding our cancellation flow is also greatly appreciated and has been passed along to the team.
Thank you for your time.
MW
Michael W.
Ever since registering
Ever since registering, all I’ve had is phone calls the last one telling me I’m going to die. I registered by mistake as thought it was something it wasn’t.
Response from Fiscal.aiJan 7, 2026
Hi Michael, thank you for taking the time to write a review, and I'm really sorry to hear you've been receiving these calls.
I'd like to let you know that our company, "Fiscal.ai", does not have a company phone number and users can only register with an email, so we don't collect any phone numbers either.
We have not called any user who signed up to our platform. If you've received any calls, it would likely be by someone impersonating us.
I'd be happy to further assist you, you can email us at [email protected], thank you for your time.
LA
Luigi A.
Another dodgy investment website
Another dodgy investment website, be careful.
Once you start a monthly subscription, canceling is impossible. They will continue to charge your card and flat-out refuse refunds, much like other scam operations that exploit their 'no cancellation' policy.
I canceled my subscription on June 1st. Despite this, they repeatedly attempted to charge me. Unfortunately, I accidentally re-enabled my virtual card, and they successfully processed a payment on June 19th. Although I provided a Stripe screenshot clearly showing the June 1st cancellation date, they claim with no proof that I canceled on June 19th.
Their website displays a ridiculous cancellation date of 'Cancels 55 years ago,' which they use as their 'reliable' justification for denying refunds. (I wish I could share a screenshot to prove this absurdity.)
Be very careful before subscribing, and always use a payment method you can easily disable or a virtual card.
Response from Fiscal.aiOct 2, 2025
Hi Luigi,
Thanks for taking the time to write this post, I'm really sorry about the experience you had.
I've looked into your account's subscription history, and I can see you've bought and cancelled your subscription on numerous different occasions.
The instance you're referring to was a monthly recurring subscription bought on May 1st. We then tried to bill you again on June 1st, but the payment failed due to an invalid payment method being on file.
Our payment processor attempted to bill you on two other occasions, and you were then successfully billed on June 18th.
As you did not cancel your subscription prior to June 1st, our payment processor tried billing you for your monthly subscription.
The screenshot you provided to our customer service manager indicated a July 1st cancellation date, as your subscription was scheduled to renew on the 1st if every month.
Your subscription was also successfully cancelled, and did not renew on July 1st as you were able to cancel it via your account page here : https://fiscal.ai/account/
As for the refund, our Customerc service manager referred to our refund policy which is outlined in section 8.7 of our terms of services here : https://fiscal.ai/terms-of-service/
Having outlined the above, I'd be happy to assist in making things right if I've misunderstood anything, please don't hesitate to reach out.
Thank you.
