First Premier Home WarrantyReviews of firstpremierhomewarranty.com

HORRIBLE FRAUDULENT COMPANY!!!! I WOULD GIVE LESS THAN 1 STAR. DON'T USE THIS COMPANY! 1. POOR COMMUNICATION SKILLS. 2. POOR CUSTOMER SERVICE 3. RUDE 4. CONTRACTORS THAT DON'T CALL OR SHOW UP 5. BILLING ERRORS 6. BREACH OF CONTRACT ISSUES

I've tried to cancel my service via email and by calling them on the phone. I no longer need the service and I'm still getting 💵 billed.

I purchased your home warranty plan. Waited the required 30 days. Took a couple of weeks to finally get an appointment for the estimate. I assume the technician who did the Estimate sent over the quote. I've called your office 4 times to find out status. Only to be hung up on all 4 times. I am not happy with your service and will not recommend you to any one. I've already paid for 3 months with no communication with you.

This company is absolutely horrible!!! Look at the reviews the only 5 star goes to there salespeople who must be trained to mislead you! They offered me a $200 cash but out and the company they sent to my house told me they would charge $550 to take care of the repair!!! That is not what I was told when I took out the coverage! I was told if they can't fix it they will replace it if I took out the Platium plan which I did and they make you pay up front and in my case it was for two years and they gave me 4 additional months worth of coverage. They send your policy weeks later and by that time it's too late to stop payment and get a refund! Don't believe there response it's all BS! Come out and fix my problem you approved because I don't need a $200 cash settlement for a $550 repair from the company you hired to come out to inspect! If First Premier Home warranty wants to make good don't send me a settlement for a third of the price just fix it! You people probably have more law suits than you could probably handle. Send me my refund or just fix the problem!!!

Unreliable and bad customer service, very rude and unprofessional especially when it came to getting a refund straight loops and hoops. A one star is being nice.

For 3 months since I paid and I still do not have the policy send to me. Let’s see how they will respond when I need something repaired! July - September

One of the worst companies I have ever worked with.. I never was able to use the service because not one of the 6 companies that was dispatched came to the service call. When I asked about a refund for a service that I had for 1.5 months with no service I was offered $30 a a refund on a I paid in full. And the customer service so condescending when you express your concerns. This company is a scam please runnnnnnnnnn.

They do not return emails that you send and there is no other way to speak to anyone. Stay away from this one.