First Premier Home WarrantyReviews of firstpremierhomewarranty.com

Most expensive, unethical racket in Home Warranty business. Bought a 6 year, $2,500 warranty. (Monthly cost: $34.72 a month). Had 2 claims. Both deemed irreparable. Fought for 25% and, 10% for payouts! Cancelled after 10 months. Had to fight to get a $600 refund!!! Expected around $2,150 for 10 months.

Worst home warranty company. Uses awful contractors. I have a garage Door claim open for a month and a half. I tried to cancel my policy that was purchased at the beginning of this year understanding I would maybe get a prorated credit for them for them to tell me I cannot cancel my policy they literally stole my money and are not providing the service I signed up for. Sucks so bad to be taken advantage of. Do not use this company find another one I promise you I have also advised my realtor and his whole office to not use this home warranty for new purchases.

DONT WASTE YOUR MONEY FIRST PREMIER HOME WARRANTY WILL NOT PAY TO GET ANYTHING FIXED THEY COME UP WITH EXCUSES I HAD MY AC GO OUT AT MY RENTAL PROPERTY SO I CALLED IN FOR A CLAIM THEY SAID ITS NOT COVERED AND NOW MY WATER HEATER WENT OUT SO I CALLED AGAIN AND THEY SUMITTED MY CLAIM TO AMBIENT PLUMBING THE TECH CAME OUT AND SAID I NEED A NEW WATER HEATER AND ONCE AGAIN THEY SAID ITS LEAKING ITS NOT COVERED I DELT WITH THE MANAGER TODD HES A REAL PIECE OF ? AND COSTOMER SERVICE SUCKS BUT IM SORRY WHEN A WATER HEATER GOES OUT IT FLOODS, I ONLY GAVE 1 STAR BECAUSE I GEUSS I HAVE TO OR ELSE I WOULDNT GIVE NO STARS

Good afternoon, May you kindly tell me what your home warranty company is for? I am supposed to pay a $60 fee for a service call fee as agreed on my contract and today's plumber is asking me $175. This is not the first time that this happens, the previous times I have paid the total service, given that the contractor/handyman/technician were already at the home and wanted to fix the issue (I am a landlord and I have paid $3,350 to insure 9 units, I got a 'special' price for that and luckily I didn't incur on the regrettable mistake of taking a policy for 5 years, even the sales person was hard trying to). I have been dealing with your company all this year and NOT a Single Claim has been satisfied. Your job is not sending to the customer's house shoddy companies that don't want to honor the home warranty contract. I am going to report your company to the BBB, I guess all the reviews at TrustPilot are fake, well, I am seeing that the last ones might be correct since people are experiencing things like myself. And those in Google as well: it's impossible to get such reviews except from paying a hefty fee to an online marketing vendor (quite unethical, by the way). I am going to request a refund of my policy, which has proven useless so far, what a waste of time and money: $3,350 to the bin, excluding the emotional/time toll taken from the many mails, calls, appointments and the consequent upsetting of my tenants and myself for not fixing anything, Amalia