First Premier Home WarrantyReviews of firstpremierhomewarranty.com

they have done nothing for me ive had to pay for some one to come find out what was wrong and all they want to do is give me the run around

This company is a scam. Do not use it. I had a problem with my built in oven. It sent me a work order for a service provider in Chicago, which is 450 miles from my house. I called several times and got absolutely no action from them. I am going to report them to the Federal Trade Commission.

These people are thief's. I signed up for the most expensive plan that would include my refrigerator but 9 months later I contacted them because the ice making part wasn't working. They said if I pay an extra $45 and wait a month then it will be covered so I did. When I called after a month they said it wasn't covered because it was a preexisting problem. I told them to send my $45 back. They refused. When I signed up I refused to include automatic renewal. A couple months ago I started receiving texts warning me to call them to renew because my policy was about to expire. I didn't but before it expired I checked my credit card. They renewed it without my permission. Then yesterday I got another text reminding me to call them. Thats after the thieves took my money for it . Now they won't return my money. I complained to the Federal Trade Commission. They got right back to me. They are investigating them.

Buyer Beware! This company is the worst! They lie, and try to scam you into accepting a pennies on the dollar settlement as opposed to fixing the appliance. Then they don’t pay you! Had to call them over 35 times to repair a dishwasher and TV. They never return calls. The repair companies that they send won’t work for them because they don’t get paid. Tried to cancel my policy and they offered me next to nothing and were going to keep over $1,100 as an administrative cancellation fee! These guys are crooks! Have already reported them to the BBB who stated they have many claims against this company for miss representation. The salesmen that sell you the policy will promise you anything but they don’t deliver. Save your money and the frustration and seek coverage elsewhere. Still owe me money on 2 cash in lieu of offers we settled on that they never paid.

The worst home warranty company. Just look at their BBB ratings and complaints. I filed a complaint last year and they advised the BBB that they will escalate the problem and get in touch with us, they never once reached out. The lack of communication and service is beyond unacceptable. Review all this companies reviews from all sources and you will see how horrible this company is.

They are scammers a fake account was open with my credit card when contacting first Premier they told me that they would do a charge back and they didn't when I called back they would just make noises and say we can't help and hang up people stay away from them and the shady service.

this is such a scam . the customer service sucks and they never even try to get you help. i purchsed a home service with fahw i paid extra for hot tub and pool service, my hot tub jets stop and it was not getting hot . i called for service , may 24 a service guy came out said he would be back in two days with the part to repair tub then he came bac k2 weeks later put the hot tub bords back on and said fahw does not fix hot tubs anymore he said they did last week but they say they dont repair them anmore and yet i have paid for the service almost a year

This is not a good warranty company, nothing is never approved. They over talked you. Customer service is rude.