First Premier Home WarrantyReviews of firstpremierhomewarranty.com

I have had them for over 2 years. I have been trying to cancel them for over 6 months. You make a claim, and it takes almost a week for someone to come out and NOT repair the problem but diagnose it, then they leave, and it takes over a week again to see if a claim is approved or not ( and I am talking about for a plumbing stoppage). THIS IS RIDICULOUS.

Another bait and switch warranty company. I bought a policy based on what they showed was covered, the coverage seemed great so I bought it. Then when I had to file a claim, they declined the repair after the inspection came back. They then sent me a policy 7 pages longer then the original one the sales person sent me and policy they sent me showed the parts that are not covered. Their customer service was terrible, bounced from one sales person to another, asked for a supervisor and was told there was no one on duty and that I can hold for another 40 min after being on the phone for 25 already. STAY AWAY FROM THIS COMPANY.

I didn't actually purchase a plan with this company because my initial dealings with them were terrible. The sales person was nice at first and offered me a deal that was too good to be true. I asked him to give me time to verify if it would be a better deal than my current home warranty and to research the company. Because of my busy schedule, I didn't have time to research. The sales person kept calling, and texting me trying to make his sale. He called 5 times in one day from different numbers (like a scammer). Then he started texting me. On the 6th call of the day, I finally told him to stop calling and that I am going to keep my current company (even though they cost more) because I was tired of being harassed. I finally got around to doing research today and I am so glad that I didn't go with them because others are saying they are a scam, just as I suspected. If you get call from this company, hang up and don't buy a plan with them. They aren't even accredited with BBB.

THEY ARE A SCAM! They never pay out. They would tell me contractors were assigned. When I reached out, the contractor had no contact with them and no idea who they were. This happened three times! When I told them I wanted to cancel, they told me they would issue a cancellation fee. There is no address on anything. They are a scam and will not help you. Run!

They just wanted to get people joining their homeowner warranty policy, but they didn't help at all. I filed the claim for my sewerage pipe 11/16/24, they sent me a contractor's contact and told me to contact the contractor for an appointment. The contractor came and fixed my pipe, then he sent me the invoice so I can send to them. The invoice was $230, they said that they just approved for only $60. They took my whole year policy for $485, and only agreed to pay $60 for pipe problem (which was I paid $60 fordeductible, meant they just wanted to pay me $20). It's suck. The problem is until today, I still didn't receive any claim money from them. I called them before Thanksgiving, they said that I have to wait for 14 days. I called them again right before Xmas, they said that I will receive my money on 1/4/25. Until today 1/7/25, still didn't get any payment from them. I made another call today, now they said that they still processing and I will get it on 1/14. They told me on 1/14, if I don't receive my payment, I have to call back to them. Only $60, i have to call too many times, this is really spammed. If i can give 0 star, I will. I won't recommend this company to no one.

Our dealings with First Premier Home Warranty and its CEO, Joey Sayegh, have been a complete debacle. As affiliate partners, we entered into the relationship expecting professionalism and integrity. Instead, we were cheated out. For months, we pursued them, only to be met with more delays, excuses, and empty commitments. Despite giving them every chance to resolve the matter, they refused to pay what was rightfully owed. This kind of unethical behavior is both infuriating and damaging. Not only have they wasted our time and resources, but their actions have also caused significant financial harm. If this is how they treat their partners, it’s hard to imagine the challenges their customers must face.

Our experience with First Premier Home Warranty and its CEO, Joey Sayegh, has been an absolute disaster. We worked with them as affiliate partners, expecting a professional and trustworthy relationship. Instead, they scammed us out of $6,620 for services rendered. Joey Sayegh repeatedly promised us that he would send the payment, often claiming it would be sent 'in a week' or 'tomorrow.' These promises were never fulfilled. For four months, we chased them down, only to be met with more delays and empty assurances. Despite giving them every opportunity to make things right, they failed to honor their commitments. This kind of dishonest and unethical behavior is unacceptable. Not only have they wasted our time, but their actions have also caused significant financial harm. If this is how they treat their partners, I can only imagine the frustration their customers must endure. First Premier Home Warranty and Joey Sayegh have shown a complete lack of integrity, transparency, and accountability. I strongly advise anyone considering doing business with this company to stay far away. There are far better, more reliable options out there. Don’t risk being deceived—whether as a partner or as a customer—by this company

My experience with this network, under the leadership of CEO Joey Sayegh, has been incredibly disappointing. Despite repeated efforts to resolve the issue, I wasn’t paid what I was owed as a partner. This raises serious concerns about the company’s honesty and reliability. If they can treat their partners this way, how can customers expect to be treated fairly? I strongly advise caution when dealing with this company.