Doug
BAD company & even WORSE customer service
Made a purchase on their site. Got email item shipping UPS with tracking number, which was quickly changed to shipment cancelled. A phone call from them something about item is being shipped from their factory. A month later no vest, unreturned emails and my request for cancellation ignored. Horrible customer service. AVOID THIS SO CALLED COMPANY!!!
Response from First Manufacturing CoJul 13, 2026
We understand your frustration and sincerely apologize for the inconvenience you experienced. I checked your order details and found that the item was a preorder. The shipping label was generated by mistake and was canceled immediately after. We understand how this could have caused confusion and concern, and we apologize for the lack of clarity. I have also reached out to you via email. Please reply to that email so we can discuss your concerns and do our best to resolve the issue to your satisfaction.




