FirstEnrollReviews of firstenroll.com

I experienced some questionable actions by Heightened Health after being given a fake phone number from the rep who assisted me. Given these circumstances, I requested the cancellation of the policy prior to coverage beginning. I proceeded to follow-up and was advised a refund would be issued for the fees I was charged. I was then told on 2/12/26 that I wouldn't be receiving the refund by Jessica. A girl that couldnt find water if she fell out of a boat. Today, I received a call from Ernie with First Enroll. He became aware of what occurred and assured me, he would take care of this matter on my behalf. Ernie, is a class act and an asset to First Enroll. He did mention that due to First Enroll being a TPA, many times the fault of other organizations ends up falling in the lap of First Enroll. Anyone preparing to sling mud be certain you have the correct "mud receiver" before posting. I pulled my negative review and wanted to give credit, where credit is due..... Thanks again Ernie! Be Well!

Will recommend First Enroll to anyone looking for a great TPA. From the beginning, which is almost 4 years now I have never had any major issues while being thoroughly assisted with anything minor that has popped up along the way. Great group of people on their end to work with