FirstEnroll Reviews | Read Customer Reviews of firstenroll.com

FirstEnroll Reviews | Read Customer Reviews of firstenroll.com

FirstEnroll reviews

Showing 67 reviews with 1 star · Clear filters

tanya P.
Dec 7, 2024
THIS IS A SCAM!!
THIS IS A SCAM!!! They are strange and very unprofessional morons who talk you into this scam , thinking you are calling marketplace ...I don't know who or what they are, but they will steal you money!! REPORTING them to FBI and BBB and police. Michael Kessler is who sold me this BS fake insurance. I love how they come in here to say sorry for your bad experience and what not. Still fake!!
Response from FirstEnrollDec 9, 2024
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST, so that we may assist you in addressing your inquiries.
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Larry R.
Dec 5, 2024
I discovered a $322 charge on my credit…
I discovered a $322 charge on my credit card for first enrollment health plan. I have Medicare A and B along with Blue Cross Blue Shield Anthem and do not need anything else. I did not authorize this purchase. I don't know where this came form and when I tried to reach them by phone I couldn't get thru to them. I want a full refund! This company needs to be put out of business!
Response from FirstEnrollDec 9, 2024
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST, so that we may assist you in addressing your inquiries.
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Ibjaamin
Dec 4, 2024
SCAM SCAM SCAM
SCAM SCAM SCAM ! please investigate these idiots ! I called them as they lied after I called Health Market place looking for insurance , THIS IS NOT INSURANCE! Its a discount card for vision and prescriptions! STAY AWAY!!
Response from FirstEnrollDec 5, 2024
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST, so that we may assist you in addressing your inquiries.
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tammy
Nov 26, 2024
I don't know who these people are and…
I don't know who these people are and why they took 88.50 out of my credit card so some body owes me a lot of money.
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H B.
Oct 20, 2024
It’s a scam
It’s a scam. We asked them point blank: Are you representing insurance companies on the ACA marketplace and they lied and said yes. They’ll sell you insurance with “$0” deductible but don’t tell you that you have to pay 30% out of pocket for everything! They send you a bunch of booklets with convoluted steps you have to take to avoid getting charged thousands of dollars, and you’ll never know upfront exactly how much it’s going to be. Stay away! Make sure you only ever buy insurance on the official exchange/marketplace!
Response from FirstEnrollOct 21, 2024
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST, so that we may assist you in addressing your inquiries.
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Matthew
Oct 14, 2024
Agent Andrew McDonald miss sold me my…
Agent Andrew McDonald miss sold me my insurance. He sold me a health cover with Doctor visits, emergency care etc and specifically told me there was no dental or eyesight coverage, when I went to see my doctor they informed me I was not insured to see them and was only covered for dental and eyesight. They refused to refund me after being miss sold this product, cancelled the only product I had with them without my consent and now have not contacted me again. I have opened a claim with California department of insurance stating how Andrew has miss sold me this product and now refusing to engage with me. Do not use this company they will lie to you on the call to get their commission on an unlawful sale.
Response from FirstEnrollOct 15, 2024
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST, so that we may assist you in addressing your inquiries.
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Jeffrey C.
Sep 13, 2024
I was looking for insurance for my wife…
I was looking for insurance for my wife who has advanced RA and other conditions. The agent recommended and after 100 questions he assured me that all medications were covered and I bought the policy. After more than 6 weeks of back and forth being on the phone getting the run around on her most expensive medication it was still not resolved. This was clearly misrepresented and FRAUD! when I cancelled the policy and asked for a refund every place I call from customer service to billing hangs up on me. The agent Mike wont return my calls after multiple messages. I intend to go to the state attorney generals office to file a fraud complaint. They do not offer any prescription coverages and instead rely on other third party discounters and no one assumes any responsibility for delays. With luck my wifes dr office has given her samples to carry her over otherwise she would have been without her medication that is CRITICAL. STAY AWAY!
Response from FirstEnrollOct 3, 2024
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST, so that we may assist you in addressing your inquiries.
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David H.
Aug 1, 2024
$216 a month for six months...my son…
$216 a month for six months...my son never received a policy or his insurance card, but when he needed treatment all of his claims were DENIED (in spite of the fact that when called, the "customer service representative" specifically said that everything would be covered. Then I checked the blogs, and found out that this is just a scam. What they say over the phone and promise and what they actually do are two different things...they promise to pay and then do not. Don't buy this insurance!
Response from FirstEnrollAug 1, 2024
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST, so that we may assist you in addressing your inquiries.
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