FirstclasstvsReviews of firstclasstvs.com

Placed an order for a 75'' Samsung Frame TV in October 2021. FirstClassTVs called me a few days later extorting $187.92 for "shipping cargo insurance", which I paid. More than two months later and the order has not been delivered and no one at FirstClassTVs is answering the phone (or calling back after I left a plethora of voicemails), and no one is replying to my emails or requests submitted on their website.

I should go to this place first before I made the purchase. Anyway long story short, they shipped me a totally different thing(much cheaper and missing one speaker). They gave me a shipping label that later was rejected by the carrier because the shipping is oversized. Contact ebay then they gave me another label but their delivery address is closed. Still waiting for refund.

I saw warnings about the bait and switch pricing and tacked on "Insurance Fees", so I contacted them before ordering to see if the price they were quoting me was everything included. I directly asked them if therer would be an added Insurance Fee. They said "No". then shortly after I ordered, I got the call. Now I really regret that these crooks have my credit card number. Don't make that mistake. It's bad enought that they are so dishonest about their actual prices, but then they will also outright lie to you about it.

Absolutely Horrible!! Purchased a TV from them off ebay. Took over 5 weeks to get delivery and when it got here it was used. Had email account already installed along with nextflix account and Amazon Prime account. If you want to buy used, this is the place for you.

Same bogus shipping insurance fee everyone else mentions. Can't believe I didn't just cancel my order on the spot, I was embarrassed to tell my wife about how I caved to these scammers.

BUYER BEWARE Bogus "insurance fees" fees added to the order after the fact. The retailer said everyone does this however the next day I ordered the same TV from another retailer and No hidden fees. This is a predatory and ridiculous business practice that is terrible. This company should not be able to continue cheating customers like this. Also if something goes wrong there customer service is almost non existant.

Ordered TV online. Received a phone call the next day to verify shipping address. They do not deliver to my address. Period. They will however ship to Portland Oregon which is 3 hours away from me. I have family there so I called back and asked if they could ship it there. Sure! For an additional $165.00 of ‘insurance'. Cancelled the order. The TV was listed for a good price. Now I know why. Waste of my time. I would not recommend firstclasstvs.

They are scammer, called for adding insurance but never ship the TV that I paid for.