FirstclasstvsReviews of firstclasstvs.com

I am going to be EXTREMELY specific. I purchased a Samsung QN65Q80RAFXZA 65" QLED TV along with a "FIVE YEAR Warranty for $1500". My TV died 30 days prior to the warranty expired. I made a claim to CPSCentral.com THIRTY DAYS before the warranty expired. The warranty company offer me a "settlement" for $645.00 (which in NO WAY will cover the cost of a replacement TV...NOT EVEN CLOSE) First Class TVs will NOT help me recovering the $1500 in order to purchase a new TV. The warranty company is a FRAUD and First Class TVs does NOT even own up to the BOGUS warranty. I got nothing but LIP SERVICE from Jacob and Michael at First Class TVs. The CPS company could care less and even tried to get me to locate my own service. They offered my a $100 amount in order to get the TV serviced. I called Samsung.com and they told me at MINIMUM for the service call it would bel $450.00. I am still without a TV after over a month. I am 72 and retired on a fixed income. I STRONGLY say to anyone thinking about purchasing a TV from these people to STAY AWAY. I PROMISE you WILL BE SORRY.

No upcharges. Safe and quick delivery. No additional fees

Ordered a tv Delivery was handled very safe . Was exactly like described . Brand new factory sealed

Ordered online and received an emailed receipt showing shipping as $0, as advertised on the site. Two days later a kindly Eastern European gentleman called me to tell me about the $160 freight insurance fee i must be charged, although there's no mention on the receipt or on the website. If prices look too good to be true, it's because they are. This operation is a scam.

Made an order for a tv. Free shipping on website. Free shipping noted TWICE on emailed order. Not even a footnote on the order saying a word about insurance. A man called a day later- first saying their system went down and they had to make the order manually.... then it was an extra so much for shipping insurance. I requested the order to be canceled, it's screaming SCAM. The man tried to claim that they had to manual calculate shipping, which is wrong! If they can do it on a website, they can have their website do the background work to determine the price with the included size, weight, and location. How do you think any other website does it? I will gladly pay more to support a different business operating clearly. Emailing them now to request they remove all personal information they have saved in their system that they acquired under false pretenses....

This company is a scam. Called and when I asked what company I was calling they became very suspicious. When I informed them there was more than one company listed under the same number they played stupid. I was put on hold where the recording says Ielectrica... Got on the phone with someone who sounds Albanian or Russian. When I asked for there physical address he did not want to provide it to me. He said I was wasting his time. Buyer beware this does not operate like a legit company.

I wish that I had seen these reviews before I placed my order. Ordered the TV March 2, 2022, a couple days later received a call for the "shipping insurance" fee as mentioned by others. Why not just include it in the price which is the same exact price it's listed for at Best Buy, Costco and Amazon? Anyway, I foolishly paid the shipping insurance fee, and I'm still waiting for my TV 4 weeks later. The shipping company they use AM Delivery doesn't even know where the item is, they just keep saying it's on it's way. I've left several VM and emails to First Class TV with no responses. Today is 3/25/2022 (Friday), and I plan to cancel this order or have my credit card company refund my money by Monday if still no response. I'd rather pay the extra $200 in taxes on Amazon, get my TV within a few days, and at least Amazon and Costco would include 4 years of warranty for free. Update: the day after I disputed the charge with my CC, the company called to schedule the delivery, but wouldn't because of my dispute. I told then to deliver it and I'll cancel the dispute but they wouldn't. So I cancelled my order with them and bought a different T.V on Amazon which delivered it in 2 days, it included a 2 year warranty and they brought it into my living room.

Placed order March 11, 2022. WHen I received "the call" on Monday, March 14 from the vendor I immediately knew what was up. After first teling me what a great set I had purchased along came the scam for the $170 shipping insurance "to make sure that the item arrives undamaged." I immediately cancelled the order. The sales person reminded me that I was still getting a great price on the television. I refuse to do business with this type of vendor. I'll pay a little more and and deal with Costco or BestBuy. I dodged a bullet!