First Class CoversReviews of firstclasscovers.com

Great cover. No problems, fast delivery.

I just got the basic black ones for my 2014 ram 1500 and they are great!!

I had a great experience with First Class Covers. Aaron was a pleasure to speak with, he walked me through everything and made sure my order was exactly how I wanted it. The install was a little tricky, I had a hard time with the back seats. Never did anything like this before. But they walked me through everything on the phone. Even offered to send someone out to install for me. I got it looking great with their guidance and im so pleased with the fitment and quality. I got my friend to order a set as well.

I’m very impressed with First Class Covers! Finding a quality cover for my 2005 Chevy 3500 was important to me, and I’m glad I chose First Class Covers. Their attention to detail and focus on custom-fit covers really stood out. It’s great to find a company that takes pride in helping protect your vehicle and keep it looking its best. I would definitely recommend First Class Covers to anyone looking for a quality vehicle cover.

Everything starts off great with communication and customer service. John was the person that assist me with the ordering process. Took forever to receive the covers which you find out after you pay. John sent pics of updates in the early stages and he had photos of the color I needed to match and verified that they would be the color that i needed. Finally received covers and they were no where close to what I ordered. Text him back the same night to inform him but he never responded back. Sent a message to the support email and they wanted pics to verify. Sent pics of the ones I received, the ones John text to me, the color of my current covers that i needed to match, and a pic of the color as portrayed on the website. No response so emailed the next day to follow up and Jenine wanted more pics. Sent the pics requested and she said she would send them to the manufacturing team. Emailed back the next morning for follow up but no response. On top of that the fit is not the best and has a lot of bunching. So I’ve wasted money on covers that dont fit properly and are mismatch to my front covers. Got a reply back today and they are working with me to resolve the issue which is great.

Do not try to fool people like you were so responsive. You did not come asking all these questions until you started seeing all these bad reviews. This is a sad state of affairs.ni was honest with pn on the quality and workman ship of the covers and customer service. I have sent everything I have done with the sest cover and took pictures for you. With a no response. And you keep wanting me to put the back on, cut this and cut that. If the holes are misaligned there is no purpose to cut even more be cause the hole is going to be bigger and still be off. The second set of seats dont even have cutouts. I've sent you pictures. I am not doing anythjng else. You are u reasonable and a bad company with customer service and product. I will not buy anything else from you and I will tell everyone not to buy anything from your company and I encourage each one of you to do your due diligence. Stay away it is nit worth the hassle.

We phoned first class cover explained what we needed they said no problem so next day delivery the seat which was 15. Mile trip to be told he was to busy to do the job but could leave it and they would look at in 5 or more weeks there Only one word for this man***** T

I gave them a 1 because they got my hopes up. They sent me the wrong color cover and then blamed it on me. There was correspondence before I actually made the purchase. I asked about a specific color and sent color images to confirm. They said that they could make the cover in that color. They then reached out to me from a different phone number and asked that I send photos so that they could confirm color, fit, etc. I contacted them after the wrong color arrived and they said no problem but could I install the incorrect color so that they could verify the fit. Turned out that it was the wrong color and wrong cut! Later someone reached out to me to say that they would not be correcting the problem or refunding the money. They said that I selected the color code that corresponded with the wrong color. Again, I told them that I sent color images in the beginning and they sent me an invoice to pay. The fail safe was supposed to be the images of my car seat that I sent before production. I had to prove to them that I sent them by sending images of the original texts. I tried and tried but they have refused to correct the problem. I would not use them for car seat covers!!