Anne
Not a good experience
No interaction with my insurance company, this is not what they told me. Also, I have been trying to cancel my service, and I am very concerned because it took a couple of emails to even get a response. Even then, they would not say they would cancel it, but bring it to a another dept. This is support, where it says on the website to cancel. From where I am at now, does not look good. Be careful.
Response from SunriseAug 2, 2023
Hi Anne! My name is Jeff, and I'm part of Sunrise's Customer Experience team. I'm sorry to hear about your initial experience. I'd like to work with you to make things better and hopefully turn this around for you. If possible, please send an email to [email protected] with the subject line "Trustpilot Support" so I can prioritize your request and assist you further. Thank you!


