SunriseReviews of findsunrise.com

I'm two weeks in with Sunrise and have had an extremely disappopinting experience that I intend to widely share. I work in healthcare and have case management experience so I know how these things are supposed to go. I was prescribed Wegovy and a prior auth was submitted to my insurance. It was denied due to "isufficient information" which means that the quality of prior auth submitted by Sunrise was insufficient. There's no reason a Prior auth should be denied for this reason. Since then I've been told that prior auths are in progress that actually are not (I've confirmed with my insurance company). Customer service is only accessible via email and sends extremely generic responses no more than every 24 hours so it's impossible to get any sort of consultative advice/resolution. It seems to me they are running down the clock on my $9 first month so that I get to month 2 and have to pay full price. They also recommend their own "compounded" medications which are $199/month (in addition to the monthly service fee). Do not recommend this company at all.

This company is a legit scam. They prescribed me the entry dose of WEGOVY even though it’s well known it’s on a worldwide back order. The monthly subscription is $149 and They choose to respond to your emails at their discretion. I asked them to cancel my membership 5 days and I have received no response but then just yesterday they renewed my membership and I’ve been emailing everyday with no response from them. Beware do NOT sign up for this company, it’s not worth the hassle

I took half of the initial survey and didn’t even complete it. I also did not accept any terms or conditions or consent to them withdrawing from my account and a completed subscription. They still took $9 from me and will not comply with me to end my subscription. Who do I contact to report this company it is FRAUDULENT. How do I prevent them to having access to my account in the future since they won’t end my subscription?

SO I have been emailing for days with no response from Dr or Support team I was prescribed Wegovy with is not available in my area for the past 3 mths they dont know when they will have it so I have been emailing dr an support to try to get meds changed and nothing no response they asked for labs I sent my labs they needed a pic i sent a pic they needed rx bin and pcn numbers i sent I have done everything they asked of me and I still have no meds or updates to my questions so furstrating that a company wont reply to what you send but they can send you what they need. NOT GOOD FOR BUSINESS

Emailed several times regarding questions of getting meds, no response. Got one response to my email about canceling and then no response after that. After reading the reviews I will just contact my bank to make sure they can't take anymore money. Should just be legit to make money rather than scam ppl. That's trash!

I would give zero if I could. I got my med. But when I tried to contact them for help I could not get ahold of anyone and they charged me 149.00. My bank will not take any more payments from them. They also will file an ivestgation on the charges. Started me out and then let me drown!!!! Do not bother

So update after getting contacted about the first bad review I posted. They reached out to make things better which they did however everyone disappeared again once I questioned to be assessed for the shots for weight loss. Just don’t bother with this company. I’ve requested to cancel my subscription with no response of course so wish me luck that it actually gets canceled. Again, DO NOT SIGN UP WITH THIS COMPANY! They have the worst customer service and the doctors don’t even reply to you. It’s a complete waste of money and time.

They will take your money, they will not call, and make it impossible to cancel!!!