I.B
Exceptional customer service
Pleasantly surprised! I was hesitant to try these programs after seeing the ad but I can say the team was extremely Helpful in securing my prior authorization and medication. Very responsive.
Sunrise is a metabolic health company that is on a mission to make access to the most effective, cutting-edge weight loss medications available to all.The Sunrise doctor-led & individualized weight loss program helps people seamlessly get access to clinically-tested weight-loss medication that has been proven to help people lose 15%+ of their body weight on average.
Sunrise (findsunrise.com) has 343 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Personal Care · Costa Mesa, California
Excellent

Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent

Personal Care · Los Angeles, California
Excellent
Showing 254 reviews with 5 stars · Clear filters
I.B
Pleasantly surprised! I was hesitant to try these programs after seeing the ad but I can say the team was extremely Helpful in securing my prior authorization and medication. Very responsive.
Woody D.
Excellent doctors! And it was very easy to speak to customer service, they helped me with everything. The service was fast and efficient.
Kelly M.
I am changing my score because they have taken care of me very well.
Response from SunriseAug 15, 2023
Hi Kelly, My name is Jeff, and I am with Sunrise's Customer Experience team. First & foremost, thank you for sharing your current experience here on TrustPilot. We recently had a large influx of inquiries and are trying our very best to respond to everyone as quickly as possible. I'd welcome the opportunity to work with you directly to turn this experience around for you. I have requested additional information to ensure I can pull up all the correct information. Thank you so much! Jeff
Resumes T.
I Find My experience to be very positive with sunrise. The sign-up process pretty easy, and even though there is a national shortage, they worked with me to find another pharmacy that had it the medication in stock. They worked with my insurance company, so I received the prescription free of cost and they followed up with me to make sure I received the medication, I had reservations at first, but they proved to be a reputable company and delivered on their promise service
Jeff M.
I had a great experience with this company! Their customer support is top-notch. The team at Sunrise helped me through the process of dealing with my medical insurance and even went the extra mile to call my local pharmacy and confirm the availability of my weight loss medication. Overall, I am very satisfied with their service!
Lori
I LOVE this service! They got the medication prescribed, preauthorized through my pharmacy, sent me coupons for the medication … no issues! Once Wegovy got so scarce, they switched pharmacies, then we had to switch medications. Again, everything was pre authorized and all set. Everything is done online, via email. I’ve always had a response within 24 hours. I highly recommend them!
Liz B.
Have sent all requirements last week, and talked to a doctor for assessment on what meds I should be on. Everything was smooth sailing, really looking forward to incorporating their program into my daily routine and hopefully lose weight.
Audrey M.
Amazing how their programs are fitted for every type of person, they really helped with my weight loss