Unhappy C.
Place wss a DUMP
You were incomplete in your description. The place you sent me to was a DUMP. No parking lot. No place to park. Price increase for seeing the unit before renting. I needed a shower after leaving.StorageMart.
Find the lowest prices at storage facilities near you.
Find Storage Fast (findstoragefast.com) has 219 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 18 reviews with 1 star · Clear filters
Unhappy C.
You were incomplete in your description. The place you sent me to was a DUMP. No parking lot. No place to park. Price increase for seeing the unit before renting. I needed a shower after leaving.StorageMart.
Customer D.
I asked that my phone number not be used or shared. Oscar agreed not to use it. My mistake. I will never use your service again.
disatisfied C.
I called the storage place 5 days after reserving the space and they no record of the reservation.
Customer
I asked for a email reply . You guys called instead. Caught me at a bad time , no bueno Also take me off your email list 100%
Tonya
I have called 3 different times, finally got my reservation Drove for 9 hours, just to be told that the company that I made the reservation with is not accepting reservations from this company. Now I have wasted $300 in gas hauling a trailer, and I still have no unit to put my stuff in.
Kelly
The confirmation of the reservation I received via email from your company was not the same reservation that was sent to your company to the storage facility. They had a different unit in a different location that I was told. That also caused an issue in their system which would not the reservation fully go through on their system. This made they entire process take much longer than it would have originally been and after moving all day, not the frustration I wanted to deal with. I will not be using your company again.
Response from Find Storage FastMay 2, 2016
Hi Kelly, I'm sorry that the reservation and move did not go as smoothly as you'd hoped. We are going to contact the storage facility and try to figure out what went wrong and how we can improve!
Customer
Was very disappointed. Booked unit and the manager called me back and said he didn't have one then he had a lady call me from another property which was higher and a dump not gated and in a bad area.
Customer
Got a rude call telling me they were closed on the day I scheduled to move in even though reservationists had told me they were open from 12-4. No options or alternate plans were offered. And then I was hung up on