FindflightcostReviews of findflightcost.com

Response from FindflightcostMay 19, 2026

We’re sorry to hear about your experience and understand how frustrating this situation must have been. Providing clear booking information and reliable customer support is extremely important to us, and we regret that we did not meet your expectations. We would like the opportunity to investigate your case further, including the issues regarding pricing, confirmation codes, and communication before your flight. Please contact us directly with your booking reference and contact details so our support team can review the matter and work toward a resolution. We value all customer feedback and take concerns like yours seriously as we continue improving our service. - Customer Service Team

Response from FindflightcostMay 18, 2026

Thank you for taking the time to share your experience. We are truly sorry to hear about the stress and frustration your aunt experienced regarding her booking and the confusion surrounding her flight details. We understand how important timely communication and accurate information are, especially when traveling for a family event. What you described is not the level of service we aim to provide, and we sincerely regret the inconvenience caused by the delays, conflicting information, and the distress surrounding the rescheduling and cancellation process. We also appreciate that your aunt kept detailed notes and remained patient throughout a very difficult situation. Your feedback has been shared with our management team so the interactions and handling of this case can be carefully reviewed internally. Our intention is never to pressure or mislead any customer, and we are sorry that this experience left that impression. We would genuinely appreciate the opportunity to investigate this matter further and work toward a fair resolution for your aunt. Please contact us directly at [email protected] with the booking reference number so our escalation team can personally review the case and assist further. Again, we sincerely apologize for the experience and appreciate your honest feedback. – FindFlight Customer Support

Response from FindflightcostMay 18, 2026

We’re truly sorry to hear about your experience and understand how disappointing this situation must have been. Please know that customer satisfaction is very important to us, and we take concerns like this seriously. We kindly ask you to contact our support team with your booking details so we can review the matter thoroughly and assist you toward a resolution. – Customer Support Team

Response from FindflightcostMay 6, 2026

Thank you for your feedback. We’re sorry to hear about your experience and any confusion caused during the booking process. We would like to clarify that the reservation created was not a confirmed ticket, and no payment was successfully processed or charged at any stage. As is common in the travel industry, fares are subject to real-time availability and may change before ticket issuance. When the updated fare did not meet your expectations, the booking was not finalized. We understand that the delay in communication and time spent on hold was frustrating, and we sincerely apologize for that. This is not the level of service we aim to provide, and we are actively working to improve our response times. To confirm, your reservation was canceled without any charges. We regret that this experience led to concern and appreciate you bringing it to our attention.

Response from FindflightcostMay 6, 2026

Thank you for your feedback. We have carefully checked our records and were unable to find any payment, or interaction matching your review. This suggests the experience may not be related to our company. We kindly request you to please verify the company name and update or remove this review if posted in error. If you believe this relates to us, please contact us at [email protected] with your booking agent details so we can investigate immediately.