Filterappliance is a professional filtering appliance company. We offer a wide range of products to suit your needs, including water filtration systems, air purifiers, and more. We pride ourselves on providing the best possible customer service and ensuring that our products are of the highest quality.
Filterappliance (filterappliance.com) has 11 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Industrial Supplies · Saint Clair Shores, Michigan
New
Industrial Supplies · Dearborn Heights, Michigan
New
Industrial Supplies · Madison Heights, Michigan
New
Industrial Supplies · Lake Worth, Florida
Excellent
11 approved reviews, newest moderated first
Joyce C.
The price was better than any where you can find for original filter replacement, quick shipping and I would recommend this site. The box was a tad damaged but unopened and filter was vacuumed sealed
Response from FilterapplianceMay 10, 2023
Thank you for sharing your positive feedback about your experience with FilterAppliance! We're delighted to hear that you found our prices to be better than anywhere else for original filter replacements.
DianaP
Update 5/11/23- I ended up contacting PayPal, and finally got a response from the company. I requested a refund, and did get it. I can believe my email to the company went in their spam folder, but I also contacted them through the website AND called the phone number on the website. Had to leave a voicemail, so they should have gotten at least one of the messages. Anyway, in the end, PayPal got me results. I don't enjoy leaving bad reviews, but in this case a one-star rating was earned as there is NO customer service with this company. You cannot get hold of anyone. The filter arrived and we found it was broken when trying to install it. We then found out it did not have a required chip, so would not work anyway. Just want to return/exchange for a good one and tried to contact the company at least 4 times over perhaps a week, as I kept getting NO response. This included via their site, via the email posted on their site, and the phone number on the site...where I had to leave a voicemail. NO response to any of these. Even if it is a small company, I should be able to get a response. When I googled the company at the listed location in Warren MI, nothing comes up. At this point, I am out $46, and seem to have no recourse. Very disappointed! Would advise anyone not to purchase from them.
Response from FilterapplianceMay 10, 2023
We apologize for the inconvenience, you have received a full refund, your email was in the spam folder so we didn't see it.
AR M.
I recently purchased a set of filters from FilterAppliance and I was extremely satisfied with my experience. The ordering process was simple and straightforward, and the filters arrived quickly and in perfect condition. When I had a question about the installation process, their customer service team was prompt and helpful in providing me with clear instructions. The filters themselves are of excellent quality and have made a noticeable difference in the air quality in my home. Overall, I highly recommend FilterAppliance for anyone in need of reliable and high-quality filters for their appliances." In summary, I had a great experience with FilterAppliance and would definitely recommend them to others. Their ordering process is efficient, their customer service is helpful, and their filters are top-notch.
Response from FilterapplianceMay 10, 2023
Thank you for sharing your positive experience with FilterAppliance! We are thrilled to hear that you had such a great experience with us, from the ordering process to the delivery of the filters.