aj S.
buyer beware
asked and was assured that the jersey I ordered would take 8 to 10 business days total. Wanted it for a specific trip that was 15 days away. Several e mails went back and forth. I was told it was shipped on the 3rd and given a tracking#. No tracking available on that#. I was told it was DHL first, then the tracking#. Long story short, I asked for a refund before I left because it hadn't arrived in the promised time. I was offered a $10 compensation for a shirt that I can't use and don't want. According to the company, these are custom made and there's no refund policy. Can't tell you the quality or the looks of the jersey because it's still in the package. Bottom line is I won't be doing business with this company again. Plenty of promises, lots of excuses, but short on delivery. Buyer beware. And they replied oh sorry let's review this. Send me ur order#. We've been round and round on this. Their best offer was to take$10 off the price. They said maybe I can use it on my next trip. I needed it for this trip. Ty Totally useless. Stay away. I'll see what my credit card company has to say on this. Fool me once shame on you. And now you say it was delivered in 25 days. I specifically asked when it would be delivered and was assured TOTAL TIME 8 to 10 business days. Not delivery time. TOTAL TIME. you wanna change the narrative now. Don't believe a word they say. If I could change it to no stars because of this exchange I would.
Response from fiitgshop.comSep 8, 2022
Hi, Sorry about this unprofessional experience, that is totally not what we want for you, may I have your order number to check for you? Or feel free to email us at [email protected], we will check for you about the problem asap to see if any mistakes. Again sorry for the inconvenience. We will keep an eye on your email to help you. FiitgShop


