We hope everyone can afford at least one piece of custom jersey apparel. and We hope you love what you've ordered! But just in case you're not 100% satisfied, pls give us a chance to make it right!
fiitgshop.com (fiitgshop.com) has 263 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Website
fiitgshop.com
Category
Clothing & Underwear
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 83% of reviews.
Latest
Most recent review: June 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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never received my first order, reached out but you were no help
Response from fiitgshop.comFeb 9, 2023
Hi Darryl,
Sorry if any late reply, we are just back from New Year vacation, and here we find your package was delivered on 20th, Jan, can you pls check with your family see if anyone picked it already
2023-01-20 14:56
Romeo, duly done
2023-01-20 06:31
Romeo, go out to deliver
Or pls contact us at [email protected] about the problem with your order, we will check for you asap to see if there are any mistakes.
Fiitgshop
SP
Shane P.
The product is better than expected
The product is better than expected. Though it took a little longer to receive my order than I'd thought I very happy with the product and will be ordering more of the same.
Response from fiitgshop.comFeb 9, 2023
Glad to hear that you love it, Shane. And thank you for sharing this with us! It means so much when our customers are satisfied with what they received.
And sorry about the delay, we had New Year vacation, so order took some longer for production than normal, if any order is hurry in the future, can contact us at [email protected], we will keep an eye for you on it
Fiitgshop
GR
GRP
expedited shipping takes too long
I love the quality of the products! I've been pleased with everything I've purchased. The only negative thing for me is the delivery time when I pay for expedited shipping. I may need to see the shipping details, but it takes about a month.
Response from fiitgshop.comFeb 9, 2023
I am sorry about the long waiting, you know we had New Year vacation, so order took some longer for production than normal and express company was closed too, if any order is hurry in the future, can contact us at [email protected], we will keep an eye for you on it
Fiitgshop
KE
Keith
I made a custom order...
I made a custom order and paid for expedited shipping. I sent an email to the customer support site and I haven't heard anything back from the company. I'm feeling like this is a scam. Please beware...
Response from fiitgshop.comFeb 9, 2023
Hi Keith,
Sorry about this unprofessional experience, we are just back from New Year vacation, can you pls contact us at [email protected] about the problem with your order, we will check for you asap
Again sorry for the inconvenience. We will keep an eye on your email to help you.
FiitgShop
JJ
JASON J.
Amazing product!!!
Great product, easy customer service. Loved the product! Will order again
Response from fiitgshop.comFeb 9, 2023
Hi Jason, glad that you are satisfied with what you received and appreciate your feedback! Looking forward to your new order and feel free to contact us at [email protected] if any questions :)
TO
Tee O.
Beyond pleased!!😁
I can't express how pleased I am with my jacket! Was waaaaay better than I was even expecting. Quality A+++
Response from fiitgshop.comFeb 9, 2023
Glad you're happy with your purchase, Tee. We strive to provide high quality products and appreciate you taking the time to share your feedback.
Welcome to reorder and wish for long-term cooperation. Shop here https://www.fiitgshop.com/ and feel free to contact us at [email protected] if any questions.
FR
Frank R.
ordered 2shits & paid in full
ordered 2shits & paid in full. months ago. get notified that you want another payment equal to full price payment. then tell me you need to contact mfg to even see if what I ordered is possible to be made. after several emails back and forth demanding addnl payment and still not verifying what was ordered can be made, I still have not received shirts nor verification that they can even be made properly, nor a refund! not a great experience.
Response from fiitgshop.comJan 13, 2023
Hi Frank
Sorry if any trouble, but
1, We received your order on 19, Nov, 2022, and emailed you right away when finding the problem of your order(it failed to add the extra charge of custom details to the total sum, a mistake sometimes made due to the slow network speed)
2, We received your reply on 23, Nov, 2022, about how to make the jerseys for you, we did agree with it same time, but need to make the balance to process the order
3, We checked with you about the payment to go ahead with the production, but no reply till 24, Dec, 2022, you said want to cancel the order, we replied you will cancel the order and make the refund right after we got this email on 26th, Dec, 2022.
So may I know if there any problem you give us a 1 star feedback?
Best Wishes
Judy
KM
Keith M.
I placed an order on December 12
I placed an order on December 12. I have not received my product nor have I received an update. No one has reached out to me. I ordered something from them a year ago and it was perfect. That's why I ordered again. The inability to receive an update is an issue. 1 month is too long without some kind of update. I love the products but with no contact or information about my order I can't give a higher rating.
Response from fiitgshop.comJan 13, 2023
Hi Keith,
Sorry about this delay, that is totally not what we want for you, can you pls send me the order number or contact us at [email protected], we will check for you about the order status asap.
Again sorry for the inconvenience. We will keep an eye on your email for to help you.
FiitgShop
