FigdollReviews of figdoll.us

Decided not to proceed with an order when I saw they were asking for a tip; just for putting a small order in an envelope! Honestly America, your tipping culture is beyond belief. Glad I decided not to proceed having now read the reviews about the poor quality of the product. Unfortunately, despite unsubscibing from Figdoll's emails three times, they continue to pester me via email.

DO NOT ORDER!!! This company is a scam. They look like 3d ornaments, but are cheap printouts between plastic! I could have made something cooler myself with a 3d printer. I would give them 0 stars if possible. I Will keep the 4 ornaments i ordered as a reminder never buy crap from China.

when my cat played with it down the stairs the toy stopped working. I charged it up but has never worked since going down the 6 stair steps

If I could give zero, I would. This company is totally deceitful. Products have been photosot. Product is of poor quality and would not be suitable for any dog. In fact, your dog is liable to choke on this item. Cheap quality and total farce DO NOT BUY FROM THIS COMPANY. Postage was appalling. I had to chase on two occasions.

NOT 3D, NOT LIKE PHOTOS, VERY EXPENSIVE. SO DISAPPOINTING Photos of items that look 3D, have been seriously ‘photoshopped’. SO, SO DISAPPOINTING

Total fake. You get a plastic covered photo of item.

I am really disappointed with the cat figurine I received. It is nothing like the one in the advertising pictures. In the pictures the Cat has a smooth shiny surface and the patterns are beautifully done. The cat I received has a matte surface and the patterns are clumsily ENGRAVED onto the surface of the figurine!!! Even the color is completely wrong, some kind of turquoise. This is clearly a scam and I am not going to pay for this.

I saw an advert on Google for a Dog Hug Pendant Necklace (Two Tone) which was on offer by this this Company at £17.00 (normally £25.00) + £3.81 P & P. I purchased it as a present, however when it arrived it was of very poor quality and looked nothing like the item that was advertised, neither in appearance/detail or colour. Consequently I was too ashamed to give it as a present. I can only categorise it as being a “cheap defective piece of diecast metal” worth no more than £2.00. I complained to the Company who then offered a 20% discount if I was willing to keep it. I advised them that I was not prepared to accept their offer and requested a full refund and pointed out that it had been purchased on a Credit Card. They then stated that: “After careful consideration and reporting my concerns to the team, they were able to secure approval for a 30% refund of my order value.” They added “This was not an easy process, but we truly value you as our customer and hope this resolution demonstrates our commitment to your satisfaction. We sincerely hope you can accept this offer.” Furthermore they stated that “If I still wished to return the product, I would need to pay for the return shipping and that they would deduct $7.99 (£6.00) for the original shipping cost and a restocking fee from a refund. Maybe In this case, keeping the product and accepting the compensation may be a more beneficial option for you.” In reply to their latest offer I pointed out that their proposals were in conflict with UK Consumer Protection Law, which they are required to adhere to if selling items in the UK. Since the item supplied was significantly different to that illustrated in their advert and was also poor quality then, under the Law, a full refund was appropriate. Associated shipping and restocking costs were solely attributable to them having supplied a deficient item and under the Law these cannot be reassigned to the customer. I had bought the product with my Credit Card and that this method of purchase gives protection to card holders in the event of such disputes. A full refund was again requested and I advised them that it was not received within the next 24 hours, I would contact my Credit Card Company and request them to categorise the matter as being In Dispute. A full refund was received the next day! I finally advised them if they required me to return the necklace then I would obtain a shipping cost and on receipt of payment from them it would be returned. They subsequently advised that they did not want it returned – it has now been thrown away. Never again will I purchase anything from this Company ------BUYERS BEWARE!! *********************************************** In your reply you state that “Business Membership is required where a vehicle is used for financial gain”. Having checked a number of references to the term “financial gain” they identify this as using a car or van to earn money or make a profit rather than using it for personal transport i.e. using a vehicle as part of a business where payment is made for the work involving the vehicle. It usually does not mean simply driving to and from the workplace(s). Various examples of “financial gain” are given such as: a taxi or private hire, delivering goods for payment (courier & takeaway work), carrying passengers in return for payment, transporting goods for customers as a paid service. You also have stated that Breakdown Cover relates to a single workplace location. From this restriction it would seem that say a shopworker, who was required to work at more than one branch, would require Business Cover or a nurse who similarly was required to work at more than one location would also require Business Cover.