Owl is in the W.
NOT delivering what was promised
Initially, responsiveness was very quick, but as I expressed concerns, responses took much longer. My concerns? The promise of 2 day shipping and that pharmacies would not ship on Fridays, which is very important when dealing with meds that should be refrigerated at all times. My first order with them was sent from the pharmacy on a Friday, and in the possession of the UPS for FOUR DAYS. IF the meds were packed with freezer bags, they would be completely melted by then. All they had to say about it so far, is that tempurature testing has been done and the meds would not be compromised. They did not address the shipping promises that were not kept. I don't care what they say. Room temp tirz is unacceptable! Their response was unacceptable.




