Tamara R.
Poor service
Poor service

Fifty 410 is a modern telehealth platform dedicated to transforming the way people approach weight loss, wellness, and overall health. As a leader in personalized care, we specialize in offering access to GLP-1 medications such as Semaglutide and Tirzepatide, which are prescribed through convenient virtual consultations and shipped directly to our patients’ homes. This seamless, accessible approach to treatment removes the traditional barriers of in-person care, allowing patients to begin their health journeys with ease and confidence.What sets Fifty 410 apart is our partnership with a certified 503B pharmacy, ensuring that every medication dispensed meets the highest standards for safety, quality, and efficacy. Each treatment plan is tailored to the unique needs of the individual, reinforcing our belief that health is not one-size-fits-all.While weight loss remains a core focus, Fifty 410 is actively expanding into a broader spectrum of health services. We now offer solutions for both men and women that include hormone optimization, urgent care support, and overall wellness management. Our mission is to simplify the healthcare experience and empower our patients to take control of their health journeys. By delivering trusted, high-quality care directly to the patient, we’re helping people live healthier, more confident lives—on their own terms.
Fifty 410 (fifty410.com) has 5,457 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Tamara R.
Poor service
Keith
I was just notified today (after placing my order on April 8th) that my order is on backorder until May, so they took the liberty of ordering from another pharmacy and my wait time is an additional 3-5 business days. This company is clearly growing too fast, their customer service is getting much worse in my opinion. Do better for your customers.
Sam
Terrible customer service and overpriced
Sylvia L.
Well my medication was stuck in Memphis for days, which is not a cool climate. So I requested it to be reshipped. I got a refund instead and I am now informed I can no longer order. So it's my fault and overnight shipment took 5+ days and sat in Memphis heat for several days? I'd have a conversation with FedEx and not punish the customer for shipment failure.
Stephanie
I ordered a 3 month supply and was told that the BUD would be later 2025 or early 2026. They all arrived with a BUD of 7/25 and I have since then reached out to get this fixed but they’ve ignored me and actually blocked me from their community website. It’s been multiple days and I haven’t heard back.
Moncenya Chatman D.
I made a recent purchase but it was never delivered to me. FedEx did not assist me and never delivered the medication. When I notified Fifty410 about the issue, they never responded to the several messages left requesting a call back for assistance with next steps. I received a rude email response in the portal that stated the package was located at some address waiting for pick up? The next email response stated the company does not do deliveries themselves and my money was refunded. I was never contacted about how to reorder. I was never contacted regarding assistance in resolving the issue. This was horrible customer service! I’ve ordered TWICE before with no issue.
Chasity F.
0 Star I should not be receiving a survey when I’ve been locked out of my account with no explanation. You disabled my access, ignored my concerns, and now you’re asking for feedback? Handle the real issue first. I want my refund and return instructions — not automated emails.
Laura W.
The package was shipped in a cold pack, overnight, but was delayed 4 days. I’m told the meds are fine but I’m not comfortable taking it as it was very warm when it arrived. BPI customer was borderline rude and adamantly refuse to remedy the situation. I will never buy from them again.