Kathy W.
Very Confusing and inefficient process
The app is very confusing and there’s no way to edit a request once submitted. I was told to “bookmark” the request form but I got no instructions on how to do it. When I asked how to do it the instructions I received made no sense at all. The system was SOOOO much easier and efficient when we just texted people.
Response from Fifty 410Oct 3, 2025
Dear Kathy, Thank you for your feedback. We understand how frustrating it can be to navigate a new system, and we appreciate you sharing your experience. Your concerns about the app's usability and the instructions provided are important to us. We’d like to help you further with this. Please reach out to our support team at [email protected], and we'll do our best to assist you with the app and clarify any instructions. Thank you for your patience as we work to improve your experience. Warm regards, The FIFTY 410 Health Team




