Diogo S.
I'm having a bad experience with a Fifine product.
I'm having a bad experience with a fifine product that has failed and the brand is not giving me any support. Less than a month of purchase and the product was defective. In the ad the brand says they give a 1 year warranty, but it doesn't deliver as promised. I do not recommend.
Response from fifinemicrophone.comFeb 4, 2025
Hi Diogo, Sorry for the poor experience and the late reply after almost three years. Assuming that you got the product from AliExpress because of the location, have you contacted our official store front? By the way, because of the issue on the platform, it's better to make sure the purchase is from the AliExpress FIFINE Official Store. Otherwise, it's quite likely that you won't get any response. Or have you tried contacting our support email at [email protected] As for the warranty, we definitely follow the policy. But the terms may vary depending on the sellers that you're getting from. So again, it's always good to confirm whether it's the official seller before checking out. Regards, FIFINE