Fièra Cosmetics Reviews | Read Customer Reviews of fieracosmetics.com

Fièra Cosmetics Reviews | Read Customer Reviews of fieracosmetics.com

Fièra Cosmetics reviews

Showing 192 reviews with 4 stars · Clear filters

Judy
May 1, 2026
Loved the older concealer but the newer…
Loved the older concealer but the newer version doesn’t work. It feels like more of a tinted moisturizer rather than a concealer. Sorry but I won’t order again.
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Jill B.
Apr 23, 2026
Be careful when you order
Fiera charged my credit card once they had it with no authorization from me for products that I did not request. I sent the product back according to their instructions and paid for a tracking return from US Post Office. According to the tracking, the package was received by someone at their street address on March 26. As of May 1 they have given me a refund for the purchases I notified them that I did not order. It took a while and after giving Fiera a bad review, but they did credit my card.
Response from Fièra CosmeticsMay 1, 2026
Hi Jill, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and that we’ve lost your trust we understand how frustrating this situation must have felt. After reviewing your case, we can confirm that your return was received and your refund has now been fully processed, including the item you did not intend to order. We sincerely apologize for the delay in processing this, especially after you had already provided tracking information we understand how important timely resolution is. We’d also like to clarify that Fièra does not process unauthorized charges. We regret that this situation caused concern and did not reflect the level of service we aim to provide. Your feedback has been taken seriously and shared with our team to ensure we handle similar cases more efficiently moving forward. If there’s anything further we can assist you with, please don’t hesitate to reach out — we’re here to help. Warm regards, Victoria Fièra Cosmetics
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Lisa
Apr 19, 2026
The company responded well when I…
The company responded well when I requested a replacement of the product due to its spilling out of its package before arrival. Of course I would’ve given it the full five stars if that hadn’t happened in the first place, but their ability and willingness to rectify the situation was great.
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Beth
Apr 13, 2026
Beautiful finish
Beautiful finish. Spreads smoothly. Color good.
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Laura
Mar 26, 2026
2 of the 3 products I purchased were…
2 of the 3 products I purchased were expired or about to expire. Although it took several weeks to receive replacements, it was worth the wait, and I appreciate Fiera making this right. Absolutely love my concealers and the amazing concealer brush!
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DIANNE W.
Feb 16, 2026
Some good, some meh
Some products I love, some I am “Meh.” I do like using the Bakuchiol product for my face because retinol is too harsh on my 75-year-old skin. The lip plumper is very nice but tastes VERY bad. Customer service gets a 4.5; when I wrote them about the problems with “All-in-one,” at first they tried to talk around it. But then when they came out with a new one, they offered me a freebie (with another order, however, so maybe back to a 4).
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Lela
Feb 9, 2026
I like your products but I want to…
I like your products but I want to order when i need something. Not you just send product out! Right now I'm loaded up on somethings and not on others. I'm trying your products as I go too see what will be my set order.
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lynn
Feb 6, 2026
Great product
It was good - like the products but shipping is always super slow
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