Fièra CosmeticsReviews of fieracosmetics.com

Response from Fièra CosmeticsOct 7, 2026

Hi Donna, Thank you for taking the time to share your feedback! We’re so happy to hear you’re enjoying your Fièra Luxury Concealer. We’re sorry the complimentary application brush wasn’t quite what you expected. Its smaller size is designed to help with precise application, especially around delicate areas like the eyes, but we completely understand that everyone has different preferences. We truly appreciate your feedback! Katherine from Fièra Cosmetics

Response from Fièra CosmeticsOct 7, 2026

Hi Susan! Thank you for sharing about your experience! We are happy to share that you're able to cancel, update, or skip your subscription at any time. Upon closer investigation, it seems our Customer Happiness Team was able to assist you with your concerns! Should you have any other questions, please do not hesitate to let us know. Thank you, Katherine from Fièra Cosmetics

Response from Fièra CosmeticsOct 7, 2026

Hi Conni, Thank you for sharing your feedback! We completely understand that everyone has different preferences when it comes to email frequency. We love keeping our Fièra community updated on special offers and exciting news, but we certainly never want to overcrowd your inbox. You can, however, choose to unsubscribe at any time! Please let us know if you'd like any assistance with this. All the best, Katherine from Fièra Cosmetics

Response from Fièra CosmeticsJan 25, 2026

Hi Roberta, Glad to hear your feedback on our customer service team, that makes me very happy. I also hear your feedback on the All-In-Wonder Concealer and Foundation - since your order, we've revamped the formula to make sure you don't see the same separation issue! I'll reach out to you separately to provide a special discount code to try out the revised formula. Thank you, as always, for your honest feedback! Amy Fièra team

Response from Fièra CosmeticsJan 19, 2026

Hi Erin, Thank you so much for taking the time to share your experience with All-in-Wonder™. We’re really glad to hear you enjoyed the shade and the lighter, non-sticky feel, and that it didn’t settle into fine lines that’s exactly what we designed it to do. We understand your disappointment around coverage and separation. While All-in-Wonder™ is meant to feel more like a skin-perfecting foundation-concealer hybrid compared to our fuller-coverage Luxury Concealer, it should still be easy to apply. Separation can occasionally happen in hydrating formulas, but it shouldn’t make the product harder to use. Based on feedback like yours, we’ve since refined the All-in-Wonder™ formula to improve stability and texture so it applies smoothly without the need to shake or mix. Many customers also like layering a second light pass for extra coverage while keeping the natural finish. We truly appreciate your feedback it helps us continue improving both our products and your experience. Our Customer Happiness Team is always here if you’d like tips on application or help finding the best formula for your skin goals. Thank you again for sharing your thoughts! Victoria from Fièra Cosmetics

Response from Fièra CosmeticsDec 29, 2025

Hi Liz, Thank you so much for taking the time to share your feedback! We’re glad to hear how much you enjoyed the original Luxury Concealer in the black tube, and we completely understand your preference. We’re sorry that the All-In-Wonder™ didn’t meet your expectations we know consistency and coverage are so important when it comes to concealer. Your feedback is incredibly valuable, and we’ve shared it with our product team as we continue to refine and improve our formulas. We truly appreciate you giving the new product a try, and we hope to keep providing solutions that work well for you. Warm regards, Victoria from Fièra Cosmetics

Response from Fièra CosmeticsDec 17, 2025

Hello Lily, Thank you for taking the time to share your detailed feedback — we truly appreciate it. We understand your concerns around the consistency and separation you experienced with the All-In-Wonder™ Concealer + Foundation, and we’re glad to hear that when applied correctly, you found the finish lightweight and nicely covering. Feedback like yours has been incredibly important to us. Based on insights from customers, our team has been actively refining the formula to improve texture and stability, ensuring a creamier, more consistent application experience. Your comments help us continue to improve and deliver products that meet expectations both in performance and ease of use. Thank you again for sharing your experience — it truly helps us continue to enhance the Fièra experience for all of our customers. Warm regards, Victoria from Fièra Cosmetics

Response from Fièra CosmeticsDec 8, 2025

Hello Lusia, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that the new formula hasn’t been the right fit for you, especially after having such a great experience with the previous version. We understand how frustrating it can be when a shade doesn’t feel as consistent as expected. Your feedback is incredibly valuable, and we’ll be sure to pass it along to our product team. Please remember that every Fièra purchase is covered by our generous 30-day money-back guarantee, so you’re always protected if something doesn’t work out as hoped. If you need any help, our support team is here for you. Warm regards, Victoria from Fièra Cosmetics