Fièra Cosmetics Reviews | Read Customer Reviews of fieracosmetics.com

Fièra Cosmetics Reviews | Read Customer Reviews of fieracosmetics.com

Fièra Cosmetics reviews

Showing 27 reviews with 2 stars · Clear filters

Janice H.
Aug 16, 2025
I had high hopes!!! But was disappointed
I got a shade that was too dark for me skin, after taking a color match quiz. I had high hopes for this concealer, but I was disappointed. After I opened the tube, the concealer gushed out in a thick glob. It did not conceal my dark under eye circles as well as Maybelline eraser. It was too thick, did not blend in well and was messy, even when I used as little as possible. I had to cover the oily look with powder.
Response from Fièra CosmeticsAug 18, 2025
Hi Janice, Thank you for taking the time to share your review. At Fièra Cosmetics, we’re proud to offer a generous 30-day money-back guarantee so that our customers can feel confident trying our products risk-free. We’re very sorry to hear that the shade and texture of the concealer did not meet your expectations, as we always want our products to feel comfortable and easy to use. Your feedback is greatly appreciated and helps us continue improving. If you’re still within our guarantee period, please don’t hesitate to reach out to our Customer Happiness Team, who would be happy to assist you further. Thank you, Victoria from Fièra Cosmetics
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Leslie G.
Jul 20, 2025
Fulluptuous
This lip plumper doesn’t last very long on the lips. I’ve never used one before but it like I have to reapply it frequently. It tingles no problem. I like the color. Just don’t think I’ll purchase again. Too expensive for what you get.
Response from Fièra CosmeticsJul 21, 2025
Hi Leslie! Thank you for sharing your review! We're sorry to hear that you are not seeing as much of an impact as you'd expected! Most of our customers do notice more volume, definition, and smoothness within 10 minutes! Our Fulluptuous™ Lip Plumper + Hydrator contains two plumping technologies that visibly plump and smooth out lip lines within minutes: enhancing volume, color and adding definition to aging lips. If perhaps you're looking for a more immediate, enhanced effect, you can try applying liberally for additional plumping and over-lining (going just outside your lips) can help a lot with lip oil products like this! The wonderful part about our Fulluptuous™ Lip Plumper + Hydrator is that you can also reapply as needed, especially if you're looking for an additional plumping boost! If after trying this new application method, you are still not loving our Lip Plumper, please let us know as we'd be delighted to assist you! Thank you, Katherine from Fièra Cosmetics
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Julie
Jul 18, 2025
Love the product, hate the shipping partner
Love the product, hate your shipping partner. You have issued me two refunds in the last month because for whatever reason, the USPS can’t find Main Street in the easiest town in the Midwest. Somehow, my $140 shipment was “returned to sender”, but it was completely without my involvement. I didn’t know until a week or two after it didn’t show up and I was researching where my products were. The second time I ordered through Amazon, and your shipping partner again failed. I got a second refund. But why and where is the disconnect? When I I need to reorder. I will try a third time, but if I have this experience again, I will find new products.
Response from Fièra CosmeticsJul 21, 2025
Hi Julie, Thank you for sharing your review! We are so happy to hear that you love our products! We are so grateful to have such wonderful and loyal customers like you! We are, however, very sad to know that you have been having difficulties with your delivery address. We have been shipping through USPS, so we are unsure as to why these orders have been flagged as RTS. However, we will be monitoring these replacement shipments very closely to ensure that they reach you successfully! As always, please do not hesitate to let us know if you have any other questions for us! Thank you, Katherine from Fièra Cosmetics
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Nancy
Jan 5, 2025
I've tried different shades and still…no luck on one that matches
I've tried different shades and still haven't found the right one, which is too bad since I do like the product and think it does a good job at coverage. The shades I've tried all make me look ashy, washed out or are too dark a brown. I have blonde hair, blue eyes but am not fair or light complexion. My skin tone isn't brownish either.
Response from Fièra CosmeticsJan 6, 2025
Hi Nancy, Thank you for taking the time to share your review! While we are delighted to know that you like our Luxury Concealer and find that it works well, we are sorry to hear that you have been unable to find the best shade for you! Many of our customers love mixing two or more shades together to find their perfect match year-round! We understand however, that you preferred a full refund rather than exchanging for a different shade. We were relieved to see that you were assisted with our 30-day-money back guarantee. If you'd ever consider trying out different shades, please don't hesitate to contact our Customer Happiness Team as we'd be delighted to assist you! Thank you, Katherine from Fièra Cosmetics
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Alicia D.
Aug 16, 2024
I won't buy from this company again.
I was sent my order but when I wanted to return part of the order for a different shade, I was informed they don't provide return labels. I would have to either return the product at my own expense (hope they get it and be honest about it) or they would send me the correct shade but I would have to pay $8 for shipping. So much for the FULL 30-day money back guarantee. Secondly, after trying the product, the makeup is EXTREMELY thick and is not as advertised. Their reviews are 90% Caucasian/White women so I should have taken that into consideration. This "luxury" concealer just doesn't do well on on African-American/Black women. It makes us look ashy.
Response from Fièra CosmeticsAug 19, 2024
Hi Alicia, Thank you for taking the time to share your review. We are saddened to hear that you didn't love our concealer as much as we do. We want to clarify that we do offer a 30-day money-back guarantee should you not be fully satisfied, you can certainly send your order back for a refund. Occasionally, we have customers who in place of a return or exchange would rather receive a new shade so that they may mix multiple shades together to find their perfect fit. However, we completely understand if you don't want to proceed with this option. We have sent you another email to ensure that we can find the best resolution for you. We look forward to resolving this for you! Thank you, Katherine from Fièra Cosmetics
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Mrs D.
Aug 4, 2024
Not really concealing
Not really concealing. It may work for some but found on Amazon reviews it hasn't worked out for many. Too bad I saw them only after buying it. It doesn't cover any dark spots or marks on your skin. It's like a glowy film on your skin good only if you have perfect unblemished skin. Also because of the waxy texture it blocks your pores and make you sweat more on the nose, upper lips and forehead. Not for everybody. Like I said good to add a glowy layer if you already have perfect skin but not to conceal anything. P.s. I have already given the extra information you requested
Response from Fièra CosmeticsAug 6, 2024
Thank you for taking the time to share your review! We have a 30-day money-back guarantee that we'd be delighted to assist you with! While our concealer is designed to be full coverage, some of our customers opt to use a layering technique in areas where they feel you'd like a more buildable coverage. We would also like to clarify that our concealer, like all of our products, is non-comedogenic and has high-quality ingredients like hyaluronic acid which is light, hydrates skin and doesn't clog pores, making it much less likely that you'll break out! We look forward to hearing back from you! Thank you, Katherine from Fièra Cosmetics
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a C.
May 16, 2024
Concealer as Foundation 🤔
Concealer that we can all use as full cover for aging skin. Does it conceal? - Mostly yes BUT remains tacky so difficult to set with powder without dislodging from the main area you wish to conceal. (Waited 45 minutes in 20 deg C - still tacky.) May be of use as a spot concealer only but will even be difficult for that as remains tacky so difficult to add powder finish. Response to reply - thankyou for your reply. The main marketing push on social media sites is to use your concealer product as an all over foundation. Tapping powder on makes it claggy and does not not allow a 'buff off' effect. A concealer that does not cover damaged skin is of little use. And yes it was applied as per instructions - sparingly and built up. A product that remains tacky is unfortunately of no use to me. Colour match was very good.
Response from Fièra CosmeticsMay 16, 2024
Thanks for taking the time to share your review! We kindly ask that you respond to our request for more information as we are eager to assist you. While many of our customers choose to use this as both a concealer and foundation, it is certainly up to personal preference! For spot concealing, we'd recommend applying very sparingly and blending it out seamlessly with your fingers, a makeup sponge, or even our Concealer Brush. A little bit goes quite a long way! This can help minimize any tackiness while still providing coverage to targeted areas. Finally, set lightly with finishing powder by gently tapping onto the skin, starting with the T zone and working outwards, to avoid “buffing” off your makeup. We’re looking forward to hearing back from you to provide the best solution for you! Thanks, Katherine from Fièra Cosmetics
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Joanne H.
Apr 18, 2024
Had high hopes for this but had to…
Had high hopes for this but had to remove after an hour due to allergic reaction…devastated …UPDATE..excellent customer service exactly the day after I posted this I was contacted and it is resolved …thankyou for that
Response from Fièra CosmeticsApr 19, 2024
I am so sorry to hear that Joanne! Our team will reach out to you over email so we can make this right. Wishing you the best, Amy from Fièra
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