FidgettoysplusReviews of fidgettoysplus.com

I order something and my money got taken it the stuff never showed up I do not suggest buying from this website.

Do not buy from this company. I used the correct website and assumed as Mrs Bench is so popular it would be ok. I ordered several items online they never shipped them (no update on the website or tracking) they apologised and said they would ship them. Chased them for two weeks as their customer service is based overseas and is slow to respond and got nowhere. No items, no refund, hopefully I will get my money back from my bank. A total scam, Mrs Bench should be ashamed.

I had a bad experience. Please read the negative reviews before buying anything from this store.

Spent 31 in total for a mystery scoop that was worth less than $10 dollars my kids were so sad. Definitely a rip off

I had messaged the company because I entered a contest and had recieved a comment from a page named the same. I asked your company if it was scam or if I had actually won. Nobody actually took their time writing their reply. Instead it was one worded. And left at that. As a small business owner myself this is just disgusting, you should be polite,and actually care about your response to potention customers. I know I now will NOT be buying anything.

some fidgets came broken and most of the others broke really quick. I didn’t even have most of them for 5 days before they just broke.

I would give less then one stat if i could. Ordered my son a fidget months ago never received item and never got my refund. Noone will answer my emails. SCAM

I am appalled at the customer service at Fidget Toys Plus. Not once but twice I had defective items. The first was a dried out dough ball and when I let them know they refused to refund it and dismissed me as a customer. Silly me kept buying products because I'm a fan of Mrs. Bench. Recently once again though I bought the overpriced Halloween mystery package and when it came the pumpkin bucket it came in was smashed in. When I reached out to customer service they had the nerve to say oh that's fine just push it back in. Not even a sorry. So I did that and now the bucket is soft and discolored in that spot. Customer service said oh well the bucket came free with the item so we can't refund you and we can't control how things are handled when they ship. First of all you can by putting it in a box and not a bag. Yeah this company actually put a plastic bucket in a bag but still charged an outrageous shipping fee. They are claiming the bucket was a fun freebie with the mystery pack but because of its weight have to charge 12.99 in shipping even in the US. And regardless if it's free you still should not want to send out damaged items. The part that sucks the most is there was not a single apology. Do yourself a favor and save your money this store purposely gives out items that have been sitting so of course they are dried out, brittle, etc. and charge insane prices. I do not blame Mrs. Bench because I don't think she realizes how awful her customer service is but I hope she sees this and retrains Ariane because she is rude and dismissive and unfortunately everytime I've talked to customer service it seems to be her. There are so many good fidget sites without outrageous shipping fees and care about their customers. Do research and don't waste your time with this one.