FH Group International, Inc.Reviews of fhgroupauto.com

It’s nice quality

These seat covers are great! They look really nice in my car and fit as if they were factory-installed. The colors match the interior of the car as well. The only reason why this was not a five-star review is that there were no instructions for my car, neither in the box nor in the videos on their YouTube channel. There were also a couple of spare parts that came with the assembly, making the installation even more confusing. A quick chat on their website got me the instructions and the installation was a breeze!

Very nice seat covers for my 2024 Chevy Equinox. Not that hard to install, just be patient. Headrest covers were super tight and took 4 hands to stretch them on. Black color and material feels nice.

I would give the company a 5-star for their service...their instructional videos, their email communications, their timelines in sending me what I needed. The 4-star is based on a couple of things...1) The seat covers that were purchased for me are specifically made for trucks with a split bench seat in the back. However, they only give you the required mesh cloth attachment for either the bench or back, but not both. You have to order the additional piece which cost $15.02, plus the extra time and effort to locate the item on their website (not easy to find). They should just include it with the original product and charge an extra buck or two to cover the cost. And 2) They have quite an extensive offering of products on their web site. If I hadn't kept the original packaging I wouldn't have been able to easily identify the product purchased, and thus identify the correct extra part required. And as mentioned, the extra part was not easy to identify, though I'm sure that many people have to order it. Bottom line...the website needs to be easier to navigate.

Worked great!

Order and shipping experience was great! The seat-covers for both the front and back are great, and the installation videos are quite helpful. However, none of the head rest covers fit over the headrest, without tearing the elastic at the opening, and with almost two weeks in through customer support, the best answer we got was “squeeze the headrest, and they should slip over”. The replacement items sent were the correct size - YAY! Hoping to get replacement for all four headrests. Impressed with the diligence of their customer service, even if the first few responses weren’t great.

Great Customer service, best to watch the video as they stress before installing seat covers. I like the quality an the pricing is affordable. I would recommend an use their product again.