FezzariReviews of fezzari.com

Staff was super nice and they're easy to get ahold of. Anyone who is just entering the biking market should check them out.

A friend told me about Fezzari, they didn’t know much about the company but I started doing some research. Their website and ordering was super easy to use but as this was my first major mountain bike purchase, I had some questions. So, I called them. Wow, what an amazingly helpful customer service department they have! I knew at that point that if I were to plop down a huge chuck of my hard earned money and wasn’t happy with the bike, they would make it right. I purchased their Abajo Peak as it was in my price range and had some really solid components. I received the bike, put it together and was on my way. I have had a few questions about the bike since then and they have always replied swiftly and honestly.

I all but ruled out Fezzari because of limited reviews but a few exchanges with their customer service team made me quickly reconsider. They answer emails promptly, actually build bikes to fit the rider and stand by their stuff with a great return policy and warranty. I demoed the cascade peak, then three other bikes (two more expensive) and then bought the cascade peak. Easiest decision I ever made. Bike arrived perfectly set up for me. I can't imagine a better bike or a better experience. Fezzari makes great bikes and cares about their customers. Can't ask for more than that.