Mark
Mark and his service staff were superb
Mark and his service staff were superb. They were hospitable and professional Thumbs up! - MS

Running of the Bulls, Inc. has hosted over 16,500 people at the World's Largest Fiesta™. We have 35 guides on the ground to support our guests, a smartphone app to help them navigate, Pamplona, and the largest selection of balconies, bullfight tickets, hotel rooms and tours.
Running of the Bulls (festivalpros.com) has 127 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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127 approved reviews, newest moderated first
Mark
Mark and his service staff were superb. They were hospitable and professional Thumbs up! - MS
Barry
While all we did was watch the running from a rented balcony (we used no other services), that experience was outstanding and exactly what was advertised.
Judy
We booked for a party of six to secure a balcony for the running of the bulls. We were given a palce on the second floor of dead mans' corner with THREE balconies and our own room with a TV with live coverage (the cameraman was right outside our room. We had the best view. The hostess served coffee and pastries. Our guide met us right on time in front of the apartment. Service was fantastic and we had the best time!
Charlotte
I rented balcony space on Deadmans curve to watch the Running of the Bulls. The balcony view was fabulous. It was exactly as advertised to me on the website. I found Festival Pros to be very helpful and organized. I would not hesitate using them again.
Carolyn G.
Fantastic Experience. My husband and I spent 2 nights at Hotel Cathedral in Pamplona and the room was lovely and the staff all very helpful. We had fantastic balcony spots and my husband ran with the bulls on our second day. We also attended the dinner and fireworks and had the chance to meet many lovely people from around the world. I definitely recommend Festival Pros if you are planning a trip to Pamplona.
John H.
Absolutely the best experience. The trip was organized well. The food and firework display was awesome. The balcony provided for opening ceremonies and Running of the Bulls was worthy of a return visit to Spain. It was obvious that this company and it's owner and employees worked to provide an outstanding trip with great memories.
Dawn M.
I'm sorry to give this review because the experience itself was awesome. However, we actually pre purchased a balcony place but when we arrived we couldn't find it and even though we were 2 hours early there was no phone number and no one wanted to know us. Spoilt our experience really. nevertheless we found a spot and that saved the day.
Response from Running of the BullsSep 30, 2017
Thanks for sharing your story, Dawn. We were so sorry to learn about your experiences when you emailed us after you got home. Most of the issue was your email spam filters which were set too strong, and prevented you from receiving your instructions for where to go. Even our apology emails didn't reach you, I think. Here's what happened. 1. On June 7, 2017 you booked a “generic” category balcony for the Santo Domingo section of the run. 2. On the same day, Lynnette emailed you to thank you for your booking and to let you know that we would email you as soon as you were assigned to a specific balcony. 3. On Jun 19, 2017 we sent you an email with a link to your detailed arrival instructions, including the address to which you were assigned, on San Saturnino street (with a view of Santo Domingo Street). From the sound of it, you didn’t see or didn’t receive the June 19th email, which would have been critical to finding the balcony. The other thing we learned is that our booking software added an address to your receipt, based on the location of the map pin in the shop. That’s how you got the wrong address, which wasn’t one of our balconies at all, just a representation of the section you were in. Due to the software error, we refunded your entire booking, and feel really bad you missed the opportunity to see the bull run from that balcony. We depend heavily on email communication, so spam filters can really inhibit communication. We try to make up for that with our phone, chat and SMS support before, during and after the fiesta. We also have our team on the ground in Pamplona to support you. We're so sorry that, despite our best efforts, it didn't work out for you to make it to the balcony.
Jaime S.
Absolutely fantastic. I watched the bulls the first day from the balcon (superb location) then got enough tips from my Festival Pros guide that I ran the next day