FestivalhousesReviews of festivalhouses.com

I ordered a couple of baseball caps and T-shirts to show support for Ukraine. The quality is absolutely dismal. Ukraine's colors are a very distinct blue and yellow, their printing process is so cheap that those colors bleed into one another. Absolutely terrible, I will be donating these to a homeless shelter!

I placed an order online on 3/31/25 and now it's 4/24/25 and my package is "Still in transit". It's never taken this long to receive any other package when I've ordered from other companies. I just started looking up this company and I see this is not the first complaint. I wish I had looked them up before I chose to order. Last time I ever do that again!

Do not use this company. Everything that I ordered there was cheap and doesn’t fit even though I bought a size up. Tried to request customer service, and that was a joke. Shop somewhere else

Took a month and half to get my shirts. Quality is dismal at best.The design is heavy, scratchy and like a giant piece of vinyl I ironed on at home. I thought washing would help but just made the design turn into a giant hard wrinkle. Also, one of the shirts, after a first wash is starting to come off. Also the t shirt says dry clean only 🤣🤣 like I'm going to dry clean a t shirt 🤦 Drop ship company AVOID AVOID AVOID

Order placed 3/03 and still not received on 4/03. Of course I don't want this anymore but no way to contact or credit. Order said deliver one week from USA, but turns out shipping from Belgium. If I knew that I never would have ordered. Consider this a Scam.

I made a purchase thru their website and authorized a $75 charge using PayPal. My PayPal account was charged $90. I might not have noticed except the quality of the sweatshirt I ordered was terrible and 1 Tshirt never arrived. I paid $15 extra for “fast” shipping but they sent the same as they send everything. It took 1 month to arrive. Despite the website saying easy returns they refused to exchange or return the sweatshirt or compensate me for the shirt that never arrived. After 20 emails with their customer service and threatening to report them to the attorney general they refunded the fraudulent $15 PayPal overcharge and refunded $20 of the sweatshirt that is unwearable as it is 2” smaller than the size chart indicates. This still isn’t adequate but I’m tired of fighting. My reviews on their website keep being removed. Beware of this site.

awful. Fake shipping from Spain until you email them asking why its taking so long... then they send you the real China tracking. Quality of the shirts are absolute garbage... they're offering me a $9 refund on $80 order.... I was also charged $96 on Paypal even though my order confirmation says $80. So shady and now taking it up with paypal

Festival houses sent my package to wrong address so I never received my merchandise. They have given me the run around for over a week and only solution they offer is to refund purchase minus shipping and handling. Wish I had read reviews before ordering. Never again. They are not customer friendly at all