Paula L.
Odd customer service
I purchased several packets of seeds and had one packet of petunias that did not germinate. I contacted Ferry Morris and was met with oddly the caddiest customer service I've had in awhile. Just a bizarre email conversation that was borderline dismissive and insulting of my intelligence on how to plant a seed followed by argumentative responses. They have agreed to replace the seeds but do not have petunias available and will send something else. It would have been such an easy fix to just say sorry, we're sending you a new pack of seeds instead of multiple emails back and forth. Just strange.