FernishReviews of fernish.co

Mixed emotions about this company. The first delivery experience went well. The guys were friendly and on time. The furniture is nice but I was disappointed to find that the items were used. They charge as if items are new so that felt a little sleezy. The cost of the rugs I received from them are $900 each. I assumed the rugs were new for that price. They aren’t.. and upon closer inspection I noticed quite a bit of pet hair on one of them which was frustrating as my son has severe allergies to dog and cat dander. I had to have it professionally cleaned. I had a second delivery of a few small items about a week after the first delivery. It didn’t go well. The delivery driver was rude, arrogant and unprofessional. It left a bad taste in my mouth as far as recommending them to friends and family or for using them again for my own purposes. I was also very upset about being charged a $25 late fee when my payment was a day late. (Direct deposit was late due to bank holiday) $25 for a late fee is extremely excessive, especially considering their products are highly overpriced to begin with. Overall, I’m not really impressed and probably won’t hold on to the furniture long.

My service with furnish has been pretty positive, they are helpful and have great options. However, they claim to charge you a subscription-based price for each item every month until you have paid for that item in full, and they will then stop charging you because you own the item(s). what they DON'T tell you is that they will not stop charging you for those items until you call and ask them to. there is no option to see a balance of each item on the website, or any page with info about this at all. I was pretty shocked to see that I was paying about 2K to furnish my office monthly when I had technically paid for multiple items in full and could have saved quite a bit of $. You can have the greatest furnishing company in LA but if you aren't honest and seeking the best help for your customers, it will reflect.