Natalia
BEWARE - avoid this practice
BEWARE - do not bring your pet here. My dog (6 y.o. rescue mix - very healthy, luckily!) had a non-complicated ear laceration surgery at Tolland location, having come out of it with 2(!!) superbly antibiotics resistant nasty bacterias in her - Pseudomonas Aeruginosa and Staphylococcus Epidirmidis. Both are common hospital infections, and the former can live on surfaces (even dry!) for 4 years - so, be cautious! My dog had not been exposed to any other unusual environment or change in routine, except this surgery. I have two other dogs, who are constantly together and have no signs of these infections. The only uncommon thing that happened was - this surgery. If this bacteria is bread in un-/under-sanitary surgical room or hospital (with all facts present - this is the only highly likely source of infection), it’s extremely difficult for them to eradicate. …so, here we are $2k+ and counting! Here is the rest of facts: They took a week (!) to run lab/test results for Pseudomonas A., which is susceptible (conveniently) to only 1 recommended antibiotic that gets administered every 4hrs. via IV, requiring hospitalization. When they realized I’m not willing to hospitalize my dog, they prescribed an antibiotic that’s only intermittently effective against this bacteria, that’s got an explicit warning to NOT use in dogs, as it’s causing bone marrow suppression. If the above is not preposterous enough, they had just notified me, 2 WEEKS after surgery, that there was another bacteria discovered in that same sample - a staph! My dog contracted 2 nasty and extremely hard to kill bacterias as a result of the surgery. I am attaching a copy of the lab testing result here and happy to share the remainder of documented information with anyone who’s still on the fence to keep, take their pet to or start brining them to Fenton River practice. I personally strongly advise against it. The risk to your pet’s health IS NOT WORTH IT. My experience with them speaks to incompetence, pet ailment she didn’t have before and wouldn’t have otherwise that I need to continue caring for weeks, and if I had to apply simple terminology - medical negligence.