Kevin
Hard to get the rubber sleeves on and…
Hard to get the rubber sleeves on and tends to bubble on one side
Response from (Closed)Dec 29, 2023
Dear Kevin, Thank you for taking the time to share your feedback. We understand your concern regarding the difficulty in fitting the rubber sleeves and the issue with bubbling. We aim to ensure every customer has a positive experience with our products, and we're sorry to hear that you've encountered a challenge. In our FAQ section, we address this specific issue. It appears that the bubbling you're experiencing may be due to the use of only one sleeve. For optimal performance and to avoid this issue, we recommend installing a second sleeve over the first. This "stage 2 clamping force" technique is designed to enhance the effectiveness of the device and eliminate the bubbling issue you mentioned. We also have a detailed sleeve installation guide video available (https://www.youtube.com/watch?v=o6yONGVAJLs), which can provide you with a step-by-step visual guide to ensure a smooth and correct installation. Additionally, please be cautious of any sharp objects like nails during the installation process to prevent any damage to the sleeves. We value your patronage and want to make sure that you are fully satisfied with your purchase. If you have already tried this solution without success, or if there's anything else we can assist you with, please don't hesitate to reach out to our customer support team. We're here to help and ensure that you have the best possible experience with our product. Thank you for choosing Fenrir LLC. We look forward to assisting you and hope to resolve this matter to your satisfaction. Warm regards, Fenrir Team