FelinaReviews of felina.com

In the past I had bought some high waisted panties from Felina that have lace at the top and I really like them. They are the Felina brand. Because it is hard to find that type of style with lace, in March I bought 3 boxes of 5 panties each and I put them away in a drawer for the future. The picture on the box looked the same as what I remember the previous boxes looking like. Today I looked in the drawer and noted that the brand I was sent from Felina at $40 a box is Black Bow and sells on Amazon and ebay for half the price. I am out $60. I was overcharged $20 per box. I contacted the company today and sent a picture of the unopened box with the Black Bow Brand. I was told that Black Bow is a sub brand of Felina and because I am past the 30 day return and the items are now on final sale, there is nothing they can do. I just want to warn people to check the Felina merchandise that you get to make sure you are getting the brand that you paid for.

I bought after many promotional emails, jut to try. They even promoted a free gust with certain choices. Two days later I received an email they run out of the size I chooses asking to choose a different one. So, replied and changed it. They acknowledge my choice and thanked me. Then the following day I received another email stating that they don’t have no more for gifts. I answered back and complaint, that at least they should at least get a refund for the gift, since is false advertising. They answered back they won’t due it. They should offer another alternative or at least give a reasonable to my order( based on a discounted item). I am a first time customer and they won’t get more business from me, regardless the quality. False advertisement is NOT a good practice, failing the confidence of customers makes me angry. I am still awaiting for the merchandise.

This company does not state that they ship from overseas, but this is the case. It takes 2-3 weeks to receive an order in the US. Hard to get a hold of customer service and now I have to make a return because they sent me the wrong shirt, after waiting weeks for my items.. I am pregnant and I needed maternity wear in a timely manner. I hope I can get what is needed.

I got two of the marvelous side smoothing t-shirt bra. They suck . The Material on the side has no support it’s just pretty much extra material. No Strength behind it to keep your side smooth under your arm which is what it supposed to do so the extra material just rolls down and makes the Bra uncomfortable .

This company is legitimate. They lured me in via Instagram ads. I found the website to be frustrating, because most of the products on the larger popular sizes and products were mostly out of stock. In other words... slim pickings. Customer service is awful. There is no human contact. You are dependent on email for communication. My first email was sent August 23rd. I finally received a response September 16th. I am waiting for another response on a return I am trying to make. Their product ran small. Its been at least 10 days, with no email on my return....yet. The product was well made. If only they were fluid with their inventory and customer service.