Felina creates one of the most diverse, perfectly fitting ranges of intimate apparel available today. Offering a range of perfectly fitting bras, panties, loungewear, bridal wear, and lingerie - Felina always has you covered.
Felina (felina.com) has 41 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
Showing 34 reviews with 1 star · Clear filters
Susan Goble G.
Ordered a 2 pack of leggings. cut way too small. Attempted to start a return online and I cannot. Site just won't let proceed beyond a certain point in the return process. I've emailed Customer Serv. - no response. I will keep trying but this is the last time I will order from Felina. They need to get their act together
Lauren
No email regarding order status or nothing just constant ads trying to sell me more stuff. All I want to know is where my order is. This company is shady.
julia H.
Ordered leggings on 12/30 and never received an order confirmation. When I called I was given a tracking number, but the tracking information just showed a shipment stuck in transit. I contacted Felina and told them to cancel the order and credit my AMEX card. They told me they would cancel and then the package magically showed up. I rejected the package just like I told them I would, because I have no intention of doing business with a merchant that provides NO customer service, sends endless marketing e-mails, but doesn't send order confirmation or tracking information. If they don't credit back my AMEX I will file a dispute. More people should do the exact same thing.
Cynthia L.
Really disappointed and dissatisfied. I ordered leggings in the size that fits me in every other circumstance but these are super tight. Ordered in a 2-pack which is "ineligible " for returns. I unfortunately won't be purchasing anything from Felina again.
Nacho Q.
IMPORTANT: Company registered in Denmark and the European Consumer Centre (ECC) in the Netherlands already have apparently many complaints from different countries about Falinas. Read the report carefully, they clearly establish that it is illegal to hide in the fine print that by purchasing, you accept a subscription. Search on Google: ECC unwanted-memberships-and-subscriptions-what-can-you-do They are stealing from people, and they know it. In my particular case, over 320 euros, and I will start claiming through the bank.
Customer
Nigtmare...sleazy company. The bra measured 23 inches when it arrived then I found out no refund. Disgusting. I would run from this company. Gross...
Rose R.
I placed an order 11 days ago and still have not received it. I contacted their customer service and no one has responded to me.
Amy P.
Felina’s items are so-so, BUT their customer service is horrible!!! There is no customer service. I ordered several items in good faith that they would deliver what I ordered. My order was almost $300, and I was short one item. I have tried emailing and chatting every day, multiple times a day on some days, and have yet to receive a response, neither good nor bad. I have heard nothing from them. I am left only with the option to return everything and file a dispute with my credit card. Whatever you do, do NOT order from them. Again, DO NOT ORDER FROM FELINA…THEY OFFER NO CUSTOMER SERVICE! There is literally no one there. They do not even publish a phone number to call.