FedexReviews of fedex.company

The absolute worst. They keep delivering our packages to the wrong places or not at all because we don't get them, even if the tracking status says delivered. The wait times on the phone are so long and multiple calls have been dropped right when we get through to someone. We are so nice on the phone because we know it's not the person on the line's fault, but it's frustrating. They told us their policy when this happens is to get in touch with the driver and have them go back to the house they delivered to to double check that it's correct. I called Wednesday and they told me they would contact the driver and get back to me by Friday. By Monday of the following week I called them because I didn't hear from them. They said the driver isn't responding so now I need to file my claim to get my $185 back that my package was and wait 5-7 business days for them to refund. The Fedex agent sent me the form over email. I filled it out and sent it in. In the meantime I have to go reorder my package to get what I need. I went to file the claim and now when I called to confirm I did it correctly, the Fedex agent said that the claim got denied because I'm not allowed to fill it out, the shipper has to. So I have to go call the company I bought the product from and get them to fill it out. I am so frustrated! This is so stupid. No one at Fedex can get on the same page with what we are supposed to do to fix this so it's really just a wild goose chase. They messed up, so we shouldn't have to be jumping through hoops ourselves to fix this. THE ABSOLUTE WORST! I rarely write reviews, but have nothing else to do while I'm hold for the zillionth time waiting for them to talk to me.

Just one question FedEx. How many packages do you lose in transit? I have had 2 lost in as many weeks. It has gotten to the point that when I see a company is using FedEx for shipping, I immediately cancel the order. I am not going to get it anyway, you will lose it.

Parcel collected, but returned the next day by a passer by who'd found it in the street !.... However Fedex's website shows "in transit". Case assigned to Michael Griffiths, you said this "unacceptable" then claimed parcel was delivered and closed the case. Had to again a week later call to reopen a new case. Unacceptable? Unbelievable more like.

An hour, now, on hold waiting to find out why the FedEx driver delivered my package to the wrong address. UPS and Amazon delivery drivers have completely out paced FedEx for delivery accuracy this past 10 years. FedEx was once a great company. They were efficient and prompt. They have been hiring adult-children to drive and deliver their Ground deliverie. Our hour is clearly and hugely marked with a "B". The delivery address on our label says "LEFT CONDO FACING HOUSE" and they still deliver to the wrong unit! I am so frustrated with them. I will be calling the shipper to tell them to use someone else. I want FedEx to lose business if I have to lose my package and flush my hard earned money down the toilet. I will never get my $32.00 back even though I have a video which shows the moron driver delivering my box to another house. The time stamp on my camera matches the Tracking Notice on Amazon. Now, they are bottom of the barrel, lost packages, missed-deliveries, and hours on the phone trying to right their wrong. They flat-out do not care anymore. Why did they go in the toilet? I really do not know.

Ils le font exprès, ils les ont simplement appelés. Là, ils m'ont dit qu'ils avaient fait une grève et que le camion n'a pas quitté le hangar toute la journée!