FedexReviews of fedex.company

I had a order coming from Puma(worst company ever) delivered by FedEx. Delivery was suppose to get here5/18/20. Tracker shows in TN. Today is 6/3/20 it shows still in TN. FedEx lost my package. Now I have to put in a claim and wait God knows how long to get my money back. The Worst two companies in the world. PUMA AND FEDEX

I really wish everyone would decline the use of FedEx and put them in bankruptcy. This is a company that has no ethics at all. They lie, make up excuses, and blow smoke up your as-. Last 5 deliveries to my home alone consisted of ; no delivery at all, 3-5 day delays consistently for a required signature, a delivery off schedule requiring a signature that was just dropped off without a signature ( this was over a 5 day delay that was revised every day claiming that it would arrive on that day. As a result, I was stuck at home for 5 entire days waiting because of a required signature. Then the sent some guy in a Crack car on a Sunday off schedule who declined to have me sign for the package); a damaged item that was left right in front of a garage door. Had I decided to leave my home, I would have backed my car out right over it. If I’m having these kinds of issues on every delivery, either I’m being intentionally targeted by Fed Ex or this is a clear representation of how Fed Ex does business. Either way people should really start boycotting their company. I’m am going to ask sellers on delivery options prior to purchases. Maybe after having sales declined other businesses will stop using them. I truly can’t say anything positive about the experiences I’ve had with Fed Ex. Truly the worst, dishonest, self serving company out there.

They do not need a star. They have lost a firearm that I purchase and said it was delivered my FFL dealer tried to reach out to them and explain that it hasn’t arrived, theyGradually brush that off and said well we don’t have it. Well good thing about Documents. But bad choice for important business

I have been a loyal FedEx customer for many years. I recently needed to change the address on my FedEx account from my no-longer-valid U.S. address to an Israeli one and to register for tracking updates for a particular shipment that is on its way to me. I called FedEx and an operator named Mary put me through to its International department. After a long wait I reached an agent named Charlie, who spoke with a very heavy Spanish accent, which made it quite difficult for me to understand him. Charlie kept me waiting on the line for almost half an hour. When he finally came back he told me to call their billing department. It turned out he meant the Revenue Services department. When I called the Revenue Services department I reached a lady named Becky who kept me waiting for a very long time and finally said she had updated my address but could not update my payment information, even though it was complete and accurate. She said she could not send me a screen shot of any error message either. This left me without being able to use my account to order pickups and pay for shipments. Becky then put me through to their technical support department, where an agent named Tim took my call, but the lines were crossed, my call got tangled up with their automatic telephone survey from the previous call, and Tim vanished from the line. All I heard after that was recorded messages. I called the FedEx Technical Support Department once more and get switched by an agent named Brandon to another named Anthony who registered me for the updates of my shipment. I then e-mailed John Ackerson, an executive support specialist at the company’s Executive Services who had dealt with my FedEx issues before, about this. The only reply was an automatic one asking me to call a telephone number where he cannot be reached, only his voice mail. I then wrote Fred Smith, the CEO. All I got were automated replies that said my messages had been received and giving me case numbers. One of them even said “We are reviewing your email to determine whether or not it contains fraudulent websites.” [sic!] During my last call to their billing department I reached a haughty agent named Christine who interrogated me aggressively about my personal information. When I asked her whether she wanted my U.S. or Israeli information, she replied, “I am asking the questions here!” In short, terrible service and a total lack of responsibility and responsiveness.

Yet again. Recently had the worst experience with this company and I avoid using them when possible. I recently had to order a nutritional supplement for a chronically ill family member. The company said they ship out with FedEx. Therefore, I gave a different shipping address, simple and easy to find, at another family members home. My aunt was sitting looking at the delivery person when they took the box to a neighbor’s home. Thank God for good neighbors because FedEx would have said the package was delivered and I would have had to go through a horrible experience again while my family member suffer for lack of her supplement. I do not recommend using FedEx for any deliveries if you want to get your package. Horrible business practices and they show no regard for the customer.

Ok, I ordered a mattress with the smart base from Sam's club online on April 16th. According to FedEx a label was printed on April 17th which made the delivery date to be April 28th. Now Sam's club did not contact me about it being shipped off, I had to call and get the shipping track number. On the FedEx tracking website, it showed that it will be delivered on April 28th. I wait all day on the 28th and no bed. Now I throw out my old bed the day before on the assumption that I would receive my new bed on the 28th. I am a 45 yr old nurse that has had to deal with what is going on and on my feet all day then I come home to a shower and to relax in my bed. Now I have no bed and I have to sleep on the floor. And I am in a lot of pain and sleeping on the floor. I called FedEx and it shows that there are 2 shipments coming, one that was suppose to come on the 28th and the second on May 4th. Now it's should the one for the 28th pending delivery and the second for the 4th. So I have no bed until Monday. Here it is Wednesday and I have been sleeping on the floor now for 2 nights, in pain. Also the second shipment is showing that it wasn't shipped until the 28th, @#$%!!!!! I don't know what was shipped first the mattress or the base when I ordered them at the same time and they are coming from the same company. Help me to understand this @#$%. I'm on the front lines and I have to sleep on the floor!!!!!

I ordered an item online and tracking indicated that it was to be delivered by the end of the say on Saturday, then tracking changed to say by end of day on Sunday, then tracking said attempted delivery and now is coming by end of day on Tuesday (even though recording says next business day - I guess Monday is not a business day for them). After sitting on hold for nearly 45 minutes I finally spoke to a very sweet girl who said the package was still in their distribution center an hour away from me. Evidently it was never on the truck on Saturday or Sunday. This is not the first time I have had a similar issue with items I have ordered online, only to find out after I receive an order confirmation that the shipper is FedEx. At Christmas they left 3 large boxes on the porch of a house 2 streets away from us with the same house number and we had to go over and pick up our own boxes. There is something seriously wrong with how they track packages - thank goodness this shipment is not something time sensitive.

Worst delivery service hands down. I am a Security Officer for a large manufacturing facility. The FedEx drivers allways come in with attitudes and refuse to follow our security procedures. Now FedEx allso refuses to follow the Covid-19 procedures we have in place.