FedexReviews of fedex.company

Pretty bad ! Damaged packages , torn security tape and packaging tape , crushed boxes ,filthy soiled soft packaging , always late in day not before 5:30 on many times later even though they start before 8am. Plain and simple , don,t ,use them for anything expensive or anything you absolutely need! Unreliable! Garbage! What they used to be is no more!

If I could give them zero stars I would! This is my second bad review pertaining to Fedex though I have had many disappointing encounters with this courier service. I am waiting on a package, which I have already paid for, once again the track which it took make absolutely no sense. From Nashville to Indianapolis then finally to Chattanooga. Despite this unexplainable path my package took it still managed to reach my local Fedex two days before my “estimated date of delivery”. I have spoke with Fedex and because it arrived two days before this estimated date it, according to them, must remain at the warehouse until said date arrives then and only then can it be released to be delivered. When did it become practice for a courier service to hold packages because they arrived before an estimated date of delivery?? I asked Fedex this and they were unable to reply!!! I will never again purchase from a company that uses Fedex or Fedex SmartPost again! I would rather pay more for delivery than rely on this pathetic excuse of a company!!

I would say if you want to send something to Russia make sure they will ask you to pay but would never deliver it. The FedEx manager accepted my package , made a shipping label for me , but package was returned back because of some regulations. They did not return my money back and just said I did not provide them enough information. What ??? What about your FedEx location managers who are supposed to get any information FedEx needS from me if I pay 155 dollars. Who is not FedEx managers can provide me all the details and specifications. It was waist of money

fed ex destroys your packages. they don't care where they THROW them or how hard they throw them. never on time either.

I have received a gift from USA and imagine my surprise when I got an invoice to pay over 1.100dk for a package which value was 200$. After contacting them multiple times I only got brushed off answers which did not help me to understand from where did they take such an amount I have to pay for import taxes. I have also contacted danish tax authorities to find out why I have to pay so much and even the lady at the office was surprised for such an amount. In addition they calculate the value of a package double so I had to pay import tax of 400$ and enormous amount of money for tax for freight. Can’t recommend at all!

always slow shipping!! use another courier

This company hide costs from clients, and then you get SURPRISE invoices days after receiving your package. Is NOT the 1st time it happens to me. I decided after almost a YEAR to give them a second chance, but I just got double disappointed. When I called costumer service I selected the option to speak with a english speaking representant, but after a HUGE while waiting for someone came a lady speaking a mix of danish and swedish, I had a native norwegian speaker,that also speaks swedish, danish and english and he could pick some words here and there, when I was starting to get frustrated I asked the lady that please speak either one language or english. She could not explain the extra charges and just said is the law. But how im suppose to know about this charges if the company dont say about them on the 1st invoice I got, not even on the webpage. But well is 22 usd. But how dare they to tell me is the law I have to pay if themselfs dont follow the law of informing to the client the real costs of the service. This is the LAST time i use this "company", me, anyone in my family and I will make sure all my friends knows about this BAD and shady way of FEDEX making bussiness.

Horrible company, they are delivering my packages to another address or who knows where. It’s been months and dozens of packages lost, hours on the phone with the customer service and it hasn’t been solved. I will not use companies which use fedex as delivery service from now on. You can also see that all of the real reviews here are one star and the the 5 star reviews and paid reviews created all on the same day with the same or similar text.