Jim M.
Arrogant
Arrogant, ignorant, stupid, is the best I can say about FedEx customer care, a package was delayed then said to be in transit, but has never left Charles De Gaulle CEDEX Fr, Paid for an Express delivery, be quicker by donkey.
Fedex Delivery is listed under Shipping & Logistics.
Fedex Delivery (fedex-delivery.co) has 141 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Jim M.
Arrogant, ignorant, stupid, is the best I can say about FedEx customer care, a package was delayed then said to be in transit, but has never left Charles De Gaulle CEDEX Fr, Paid for an Express delivery, be quicker by donkey.
Baloney P.
I'm not even sure why this company hadn't gone belly up and sank to the bottom of obscurity. Today is just one of the many times I got a package that was not only late but beat to $#!+. It's like the mentally slow employees they hire to handle the packages make a game out of throwing them around when they're marked "breakable" or stacking them on the wrong side when the box clearly says "this side up" or "Do not stack." I'm not sure what kind of shipping company they actually are when not only the employees, but their entire chain of command all the way up to their CEOs don't seem to be able to tie their shoes without help. Their drivers are like mentally stunted paper boys throwing glass vases from their bikes to the customer's porches. They obviously give zero flocks about their line of work and clearly are only there for a paycheck. They're almost as bad as politicians and just as useless. An actual paper boy would do a better job of delivering a package in better shape than the drooling brain dead knuckle draggers who drive for fedex.
Eve
It has now been 3 weeks instead of 2 weeks. And how do goes the travel, to Belgium... From China to Hong Kong, so finally to Belgium. BUT suddenly the package is in France, while it should be in Belgium. And then we also had to pay extra shipments!!! FedEx NEVER again and we do not recommend it to anyone! But FedEx doesn't seem to care because see a lot of negative comments here. Our son had used his savings for the package and was eagerly waiting on the supposed delivery day. And it's still not there, how much longer. Shame on you
Alison
FedEx never attempted to deliver our package as we were at home the entire time. No notice was left that delivery was attempted. No physical notice, or email or text message. Within a week the package was returned to FedEx. My husband went into the office and he was assured the package delivery would be attempted again from the USA. Instead the main center destroyed it. This included two bank cards and my driver’s license. They said we refused delivery, which is not possible. Really horrible service after going in in person and calling and speaking to the office. Husband was told in the office that they just had too many packages waiting so they sent them all back to where they came from. Feel extremely disrespected and treated badly.
Mac R.
FedEx Ground in Chicago - an absolute nightmare. 1. Always late. Never trust a vendor who claims they sent something "expedited" if they used FedEx Ground. 2. "Out for delivery" might mean it's delivered in a few days 3. "Pending" - if you see this, the package is either lost or sitting on a truck for the weekend. It usually takes 48-72 hours for this to be resolved. Unless the "Pending" status started on a Wednesday, then you'll wait until Monday at the earliest. 4. "No scheduled delivery date available at this time" - after a full week since it was shipped from California, we now don't have any information. It's not lost, per se, but it's not exactly in their possession in a way that they can find it. 5. They will not buzz the door of a condo/apartment. No way. It'll be placed on the sidewalk outside your building.
michael
Such a hell to try to get the customs money they owe me... NO CUSTOMERS SERVICE AT ALL
Billy
I have used FedEx exclusively for the last 4 years. I send boxes up north every few months. I have noticed that the clerks in the shipping stores like inside your local Walmart are great about giving out coupons for your NEXT visit. Problem is they do NOT give them to you when you go to ship. I had this happen with "Charlie" at a local store here. And it's happened more than just a few times. This time I sent a complaint into their corporate office and never heard a word. So, I will be changing to UPS. Not that much further away and I have had coupons in the past with them and they did honor them.
Margaret T.
If it was possible to put zero stars I would. DHL and other shipments from overseas If it was possible to put zero stars I would.. DHL and other shippers from overseas take on average 7 to 8 days! Package lost there system! Beware if you’re a retailer or business uses FedEx please find out if they have another way to ship preferably DHL if it is international.