So I was supposed to receive two work related deliveries yesterday via FEDEX. At 1231PM, I am notified that delivery was attempted but nobody was home. Odd because neither delivery required signature acceptance and I have been home all day. Wrote, called and escalated matters within FedEx. Redelivery was promised by 8PM. Nothing. And then they begin to patronize me. This is the third time this month I have had to deal with this nonsense from FedEx. You are no longer the gold standard. You could screw up a one car funeral. Keep it up and you will go under soon!
DB
Dean B.
Stick with UPS … or even USPS
Delivery expected February 3. Delayed to February 5. Delayed to February 6.
Next status was “Delivery unavailable—Incorrect address.” Of course the address is flawless.
Now my only option is to go to a FedEx store and pick it up myself. An additional charge was applied for signature delivery. No doubt a refund will be issued with all deliberate speed.
Not sure what happened to this once proud delivery company, but they are to be avoided now. UPS is the way to go. At this point, you’re better off going with USPS.
Not sure whose worse: FedEx or AMZL.
MS
Marie S.
Fed Ex Left our pkgs for the coyotes to destroy.
A driver for Fed Ex called for us to drive out to get our pkg. In the summer they do not deliver and leave the pkgs waiting for the regular driver who does come to our house. That is called LAZINESS. If our road is bad we will go out. But Hubby had just driven out and in in 2 wheel drive. So Fed ex was not going to have a problem coming in and out the road in all wheel drive. So he brought the pkg in. But he was going to pay us back! The next time was 2 pkgs He drove past our house and up the hill with no problem. He turned around and drove past our house again. We saw him and thought we did not have a delivery that day. He drove 1 mile past the house to the mailboxes and left the pkgs in the snowbank or in the road. That night a pack of coyotes ripped everything to pieces it was all over the road. They ate all the food in the boxes and dragged some of it through a field and into the woods. Everything else that smelled like peanut butter was ripped apart. What that driver did was vicious. That replacement order should have come out of the drivers pocket. BUT no he is still working there and he lied about what happened. But he has caused other problems from his laziness with other people on the route. He wants the other drivers to do his job for him while he gets paid for slacking,
They must have caught him in a lie bec they called me to say they would cover the orders.
Our regular driver is very nice! I do not think he ever heard of the word LAZY. We have never had a problem with him and we are happy that we have a regular driver!! He does the job that he is paid to do!
SA
Sanjay
Fedex Delivery Status - A Piece of Trash
I would like to bring this to everybody attention that Fedex delivery is so crap. I was supposed to receive the package on January 14th, but still held up at their local center for no reason. I called up many times to their customer care and asking for reasons and they say has notified to appropriate team and they will call back. But no call or neither no delivery status updates.
I would recommend to start dumping Fedex as their delivery process is just a trash.
EP
Enrique P.
Terrible Service Period!!
I rated 1 star because it was the only way to write this review. I try to avoid using FedEx whenever possible. FedEx was scheduled to deliver a set of 3 boxes to my home on 1/15/2022. All 3 boxes were on the truck and "Out for Delivery" on that day. The driver only delivered 2 boxes. When I contacted FedEx customer service, they assured me that it will be delivered the next day. That did not happen. To make matters worse, I've called them every day since, and every morning I received a notification that the box was on the truck and "Out for Delivery". It is now One Week Later, and I am still waiting for it. It is very frustrating when FedEx customer service pretends to be concerned of any inconvenience that it may have caused me. They always tell me that they will take care of it, and that I will receive my box the next day. If it were up to me, I would NEVER use FedEx for products that I purchase online. This is not the first time that I have encountered issues about my deliveries with FedEx
DS
Dejan S.
"VARNING" This company is like a joke
"VARNING" This company is like a joke. I can not even imagine how such a large company can have such dysfunctional services. Their website is junk, error all the time the menu changes daily so it is impossible to navigate, their couriers are completely lost and completely lack the ability to deliver to the right destination so the packages disappear without Fedex taking any responsibility for it even if the goods are insured through them. Their support can not communicate in any language and hardly in their native language. But something that confuses me that despite their disability, they can still create invoices and charge. I'm puzzled by how they can even exist in this industry.
IC
Iris C.
Dreadful
This company is dreadful do Not have any dealings with them Fedex Ireland picked up a parcel on 29th December 2021 todate 12th January this has still not been delivered it has been sitting in their Crawley Depot since January 5th 2022 absolutely disgusting service
JA
johnny A.
my expirience with FEDEX...
my expirience with FEDEX...
i ordered a jacket from UK firm worth 80GBP...agreed to pay tax and custom as i am from Croatia,so inside EU...
after days waiting,i get informed on my mail by some firm they have the package and will do custom for me...
what happens is next...
FEDEX have sister company or whatever you call that,whom will "DO" custom for "me"...
so,instead that FEDEX deliver a jacket to customs and they do what they are supposed to do,also,FEDEX was paid 15GBP for a delivery...
tax and custom were about 25-30EUR...
NO....
they demanded that i send them ALL DATA again,like me or the shop were trying to avoid tax or anything,as all were visiable,who send,who recive,what are the price and so on...
further more,they demand that i send them my written declaration in signature,so they can do tax and custom for me???
small amount of 20EUR for their service...
it isnt the question of money,which in this case would be on a jacket paid cca 90EUR ,around 55EUR with their "service and procedure"...
it is mostly "procedure" i didnt like,as perhaps money i could swallow,but sending all documents and search for some shop to sign and print a copy of my authorization were TOO MUCH...
so,ofc i refuse and returned the jacket back and lost 15GBP in process...
IF I KNEW ABOUT PROCESS,NEVER I WOULD ORDER...
as i already ordered a few things from UK and NOBODY HAVE SUCH PROCEDURE SO FAR...
avoid by all cost this money ripping scamming cheating firm...