Federal Direct Tax Services Reviews | Read Customer Reviews of federaldirecttax.com

Federal Direct Tax ServicesReviews of federaldirecttax.com

4.9202 reviews
Investments & Wealth
11905 Pendleton Pike, Indianapolis, Indiana

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Federal Direct Tax Services

About Federal Direct Tax Services

At Federal Direct Tax Services we are committed to ensuring you receive the best service and support you need when starting your own tax preparation business. We have been providing income tax preparation services and income tax training for the past 17 years. We feel that our tax business partnership packages represent one of the finest and most profitable opportunities in the income tax preparation industry, and we look forward to supporting your office. All of our tax partnership packages include professional tax software, whole-office training, unlimited tax support, unlimited tech support and all the bank offerings that the industry has come to know so you can be sure that you're able to compete with large corporate chains on an even footing. Whether you've just gotten out of a bad franchise break-up or you're starting from scratch, Federal Direct is here to help you establish and grow your business. Meet the TeamTax Business PackagesContact UsRequest a DemoContinuing EducationA+ BBB Rating

Federal Direct Tax Services (federaldirecttax.com) has 202 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: federaldirecttax.com
Website: federaldirecttax.com
Category: Investments & Wealth
Location: Indianapolis, Indiana
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 26% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Federal Direct Tax Services reviews

Showing 186 reviews with 5 stars · Clear filters

Ron F.
Nov 2, 2020
Prepared
you are ready for everything and I dont think their is a question by you guys. You all worry hard about everything
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Sara
Oct 12, 2020
Tax Program Training
Josiah went through the many different aspects and features of the tax program. Very thorough and friendly. Made the experience educational and entertaining at the same time.
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Kip H.
Aug 3, 2020
Fantastic tax and tech support
Fantastic tax and tech support. You can probably find a cheaper place but not a better one!
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Romona
Jul 5, 2020
I have had nothing but great…
I have had nothing but great experiences with Federal Direct. The team is always friendly yet processional!
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Lynda
Mar 4, 2020
They have been unbelievably patient…
They have been unbelievably patient with this new kid on the block. I came from Intuit ProSeries and was amazed at just how helpful Federal Direct people have been. On one call to customer service Joe answered the phone. I asked "are you Joe Rogers" the owner of Federal Direct? Yes it was that Joe Rogers. I can't remember when I actually got the owner of a company on the help line.
Response from Federal Direct Tax ServicesMay 15, 2020
Thank you, Lynda! We strive to be helpful and patient, especially when it comes to transitioning from one platform to another. Call if you need anything!
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Natalia Lugo- We The People M.
Jan 28, 2020
I love their service
I love their service. Always there for me when I need them.
Response from Federal Direct Tax ServicesMay 15, 2020
Thank you, Natalia! We are happy to help! Give us a buzz if you need anything at all!
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Wendal
Jan 2, 2020
I have been a partner with federal…
I have been a partner with federal direct I have learned lots of knowledge for Tax Preparation and more I have had the best experience I have nothing to say bad or negative I am a positive this is top Services today.
Response from Federal Direct Tax ServicesMay 15, 2020
Thank you, Wendal!
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Annita
Oct 2, 2019
Staff is very helpful and friendly
Staff is very helpful and friendly. I don't know alot about starting a tax business, but they keep me updated and informed and the staff makes me feel like my business is going to be a success and that they have my back . Glad I joined the company.
Response from Federal Direct Tax ServicesOct 15, 2019
Annita, we are here for you 100% Thank you for your review. Call if you need anything at all!
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