FazuyReviews of fazuy.com

I don’t even like to give them one star. Horrible product horrible service. They used fraudulent shipping so I had to pay more to the Post Office to pick dress up. Dress is awful and nothing like the picture or claims. I am now in week 4 of negotiations for refund. First it was $5 for a $78 overall purchase…including the double shipping…now we are up to $15 AND I get to keep the dress…oh joy. I am going to keep fighting but beware…DO NOT buy from this company!

Fazuy sells on Facebook and their stuff looks cute. But beware. They claim you return merchandise, but you have to “forgive variations in size and color.” I ordered 4 dresses for over $200. They claim their merch is made in So. Carolina but the package was all in Chinese. None of them fit or looked like the photos on FB. I contacted them for a return authorization as per their website. Then they started to negotiate with me to accept a small refund if I’d keep the dresses. I said I wanted to return the items for a full refund. Went through 3 or 4 rounds of ‘negotiations’. Took weeks to get them to agree to a full weekend. Don’t trust these people. If you do buy and want to return, prepare for a battle and don’t give up. Beware!

I tried and tried to return something and all they would do is credit me for way less than the price … ($15 refund in a $79 shirt which is too small). What kind of customer service is that?! Never again. It’s just Amazon for me from now on. BIG ripoff. I’m a senior and don’t need to $64 on something I can’t use!!! Stay away from them … but I’m pretty sure this comment will never be on the internet!!!

This company is a scam. Items are cheap and there is no way you can get a refund. DO NOT ORDER ANYTHING!

BIG RIPPED OFF I want them to send me a return ticket because I didn’t like the cheap fabrics. They offer me June 23rd a full reimbursement of 106,97$USD. Now, August 20th, i’m still waiting for my reimbursement and I cannot write to them. Don’t buy anything from them. Suzanne Bergeron from 🇨🇦

Product nothing like the item I ordered. Sizing wrong, looks like it was made of leftover pieces. Was offered $5, then $12 refund on $70 dollar item. Still waiting for it. Do not be ripped off by this company.