Amber
This company is worst than bad
This company is worst than bad. I wish i could give -2 stars. I ordered favors for my wedding and had them personalized with a cute saying but I didn't want our names on it. So when i got to that portion of the ordering process, I left it blank. No names. Then I started looking at my order confirmation and realized that there were names on the glass. But random names. Isabelle and Christopher. Those are no where near my fiance's and my names. I called to tell them this and have it removed and they wanted to charge me to take it off, even though I DIDN'T PUT IT ON. They said it was my mistake, and I told them "why would I write down 2 random names on the favors for my wedding?" So they charged me for that. Then I changed my mind and I called back to just cancel the order and they wanted to charge me for that as well and when I got upset about that they hung up on me. Not to mention the terrible and rude customer service people that kept claiming to be the supervisor/manager/owner even though I kept speaking to different people. and when i asked them to help me, they said "we are done with you. dont call back." and hung up.



