Small business web hosting offering additional business services such as: domain name registrations, email accounts, web services, FrontPage help, online community resources and various small business solutions.
FatCow (fatcow.com) has 86 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Juan Carlos L.
Really bad service. I never anticipated so many problems in such a short period. For the last seven days, no personal email and more than ten calls with them. DO NOT hire these guys for your internet service...
GizmoLife T.
Horrible service! I have used this company since 2009, however over the past 4 years I have experienced several site crashes and the horrific and frustrating customer service consistant denial of Hosting Service Fault. Once again my site is down today and nothing the tech could do but open another ticket. Highly upset and will most definately be migrating to better hosting. NOTE: DO NOT HOST WITH FATCOW.COM = HORRIBLE SERVICE
Scotty H.
I have had Fat Cow hosting for 12 years. Up until 2016 they had fantastic customer service. Since then they have gone down hill. My email service is bad. Gmail works much better. It’s hard to cancel my Web Sites now but I am goin to look into it. Possibly I can transfer the Web Hosting to another company
Melissa L.
Fat cow raised my rate by more than 10 times what I initially paid. I had to speak with at least five separate customer service representatives to finally get them to stop filling there. Will this one work? Only time will tell, but he at least says he deleted my credit card information. Service is adequate, I suppose, but certainly not worth what I was paying for it. I am convinced that a large portion of their business model is continuing to charge people services have been discontinued.
Clifford T.
I have been a fatcow customer/user for over 15 years. In recent years there has been a consolidation and their service has gone way down hill. They outsource all their support overseas and it is horrible…we used to have no problems with sending emails through our Outlook client and now many are not going through and Fatcow wants to blame outlook which hasn’t changed on our workstations for years. They finally admitted they had a problem and wanted us to use their email client roundcube. However, their only solution to use that client is to login to fatcow through my account and launch the roundcube client. Totally unacceptable or workable. STAY AWAY FROM THIS SERVICE!!!!
Sarah M.
They will delete the editing tools you use to build your website without telling you, making it impossible to edit your website. Then after changing to a new editing tool they will charge you 2x as much and you will have to rebuild your entire website again, while they are charging you for it. The customer service people are not very helpful and you will end up fighting to be heard and to get a clear answer from them. It's a nightmare, don't do it.
Jim B.
Horrible, horrible, horrible! 3 years I have been trying to get them to stop billing me. I have no services with them anymore but I get multiple bills per year. No refunds, no help, out of country call center, always promised the account is closed and then more bills months later. I hate FATCOW!
Norwood H.
Fatcow deleted my sight and told the registration had expired. I was told to I had purchase another site with two years hosting. I agree because I was desperate to get my site back up. Turns out it was all a ruse. I was defrauded and forced to purchase an additional site. When I discovered the verified the fraud and asked for a refund I was told it was too late. DO NOT DEAL WITH FATCOW. Worse web site host ever.
