Jeffrey L.
Bad support, low refunds!
They dont have email support! They dont provide ssh or telnet services! (not sure about ftp) They wont answer your support tickets purposely so you'll be forced to buy their fast support service for $15/month. Their support doesnt understand simple English. I asked them to install a Perl module and they gave me a list of all current modules. Then i asked for it 3 more times and still nothing was installed and they kept saying things which have nothing to do with it. They agreed to give me back all the money because their support couldnt help me and then only refunded 30%.