FastSpringReviews of fastspring.com

Emailed them all the information they requested so we could find out what the charge was on our company bank account. Received a useless generic response asking for more information. Still had no reply even when we provided additional information like the reference/order number. Will be lodging complaints with their web host and domain regulator for fraudulent activities. Avoid dealing with Fast Spring at all costs. **FAST SPRING** if and when you reply to this feedback, DO NOT just write a generic response saying blah blah blah like you have done with every negative review below. Read the emails properly that I and your other customers have sent you and then provide a proper response to our emails in a timely manner. Customer support industry standard is email replies within 24-48 hours, not weeks or months or not at all.

Tried to purchase aText using this payment service and it has been over a week with no messages from them, no product received and no answer to my emails. Have reached out multiple times to the company they host and no response from them. Payment was made over 10 days ago

I tried to make a purchase 11/07/25 for Bombich Software, ccc 7 and FastSpring denied my credit card purchase. They denied my current charge because I had issued a charge back for another unscrupulous, illegitimate company that FastSpring hosted a couple of years ago. They held that charge back against me and red flagged my credit card and i.p. address as fraudulent. I find FastSpring an awful, despicable company to deal with. I sent them an explanation as to why I had issued this charge back and did not hear back from them. I addressed the charge back at the time with my bank who refunded me for the bogus product that FastSpring hosted. I will never purchase anything ever again from FAstSpring or any affiliate of FastSpring. I am disgusted with the them!!!! There are no other details to be said. I think my reviews to FastSpring and Trust Pilot say it all. But okay, here is the survey and review FastSpring asked me to re-submit so I am re-submitting this to both FastSpring and Trust Pilot. I don't know how they could possibly need more details: But okay, here they are as Follows: I am very disgusted with Fastspring because they denied my purchase Friday 11.07.25 when I tried to purchase ccc 7 from from Bombich Software. They Indicated to them that my attempted purchase was fraudulent and denied my charged purchase. It wasn't until I went back and forth with Bombich Software to have them escalate the case to you (FastSpring) to find out the very reason why my charge card purchase was denied and termed FRAUDULENT! As it turns out FastSpring was the credit card approval company Dorian who sold the Dorian Piano Library. This piece of software was misleading and did not deliver the promised quality and further had technical issues. For days I emailed Dorian with the issues and never heard back from them. At that point I called my bank and requested they issue a charge back for this bogus piece of software. They did and refunded my money. FastSpring was the credit card approval company for them and Apparently has since, Red Flagged my Credit Card and i.p. address denying my charges and terming me as fraudulent for that charge back. I will never buy anything again from FastSpring or other affiliate company associated with them. I spent two hours the other day just trying to find out from FastSpring why they were denying my charge without any explanation from them. I am disgusted with you FastSpring!!!!!

It didn't work at all despite the approvement for you

Ich habe nicht aktiv den Service "winriser" auf fastspring bestellt. Trotzdem schaffte es das Unternehmen, Zugriff auf mein paypal-Konto zu haben und jeden 3. Monat abzubuchen, ohne meine aktive Einwilligung/Autorisierung! Auf meine Nachfragen nach Rückerstattungen antwortete das Unternehmen trotz 3 maliger Erinnerung/Nachfrage per Mail nicht. Ich werde den paypal-Käuferschutz einschalten müssen und meine Bank einschalten.

Made a payment for InstaDoodle software application. The password to connect me to the vendor's application website did not work. I send emails to make a complaint and the issue was never resolved. Not recommended.

I had an E mail from a software company that said I had downloaded there software and they were using FastSpring to get money off me I have searched my laptop and cannot any such software and FastSpring are being used to get money off me

Ich habe nichts bestellt. Betrug auf der ganzen Linie.